Product Manager (EFT)

Job Description To provide direction and managing the creative process of a specialist team

• Establishment, alignment and management of target and budget goals whilst ensuring effective control of costs for a range of functional areas to increase cost efficiency.
• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions.
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members.
• Maintenance of expert knowledge on relevant legislative amendments industry best practices and provision of proactive advice and solutions to relevant stakeholders.
• Develop a product strategy aligned to business strategy to ensure business growth and sustainability
• Translate strategies into actionable goals and execute relevant projects / initiatives aligned to strategic objectives with specific performance measures and control systems to track progress
• Implement and maintain sound business processes that minimise FNB risk and deliver quality requirements specifications. Findings that area as a result of internal or external audit and client management and risk
• Manage designated product development projects from inception to final execution, including post implementation evaluation
• Initiate and manage market research, data mining and quantitative analysis to ensure sustainability and future competitive growth
• Explore local and international markets for new products and trademarks in order to expand and strengthen the business' market position
• Facilitate the conversion of knowledge and ideas into new or improved products, processes, and services
• Manage own development to increase own competencies

Qualifications and Experience

• 5-8 Years' minimum experience in Payments Environment
• Relevant BCom Degree or Similar
• EFT/Payments experience is mandatory
• 2 years' managerial experience

Job Details Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below 04/06/25 All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.