Schemes Consultant

• Gathers client information by making calls to dealers or F&I’s and informing clients about the products and services offered.
• Determines eligibility by comparing client information to requirements.
• Explain products and services, procedures; correctly answering questions and providing information to existing and potential clients.
• Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
• Accomplishes sales and organization mission by completing related results as needed.
• Ensure & Communicate sales scripts to persuade potential customers to purchase a product or service through us.
• Describe products and services and correctly respond to questions.
• Solve all basic and some complex client queries or problems or redirect them to a more relevant person, department or manager.
• Have an in-depth knowledge of the company’s products and be able to take the customer through the sales process as well as obtaining customer information.
• Follow up on initial contacts and build relationships with dealers or F&I’s to work with us frequently.
• Achieve agreed closing or conversion ratios and sales
• Attend team/business accountability and general meetings daily or when required.
• Report daily on current performance to his/her manager and the team.

Educational Requirements:

• Matric or equivalent, a tertiary qualification will be an advantage
• Class Of Business
• FAIS Credits
• RE

Competencies/ Skills

• Task Orientated, results focused, self-driven, people skills and accountability.
• Telephone etiquette, Strong negotiating and selling skills.
• Multilingual preferably vernacular languages.
• High level of personal integrity and confidentiality
• Flexible and adaptive to the different personalities, environment, etc.
• Administrative duties
• Strive under pressure and being able manage stress.
• Being computer literate
• Disciplined and motivated.