Digital Qualitative Project Manager

Description

Do you enjoy working on high profile global accounts within the FMCG Industry? Are you passionate about technology, highly organised, detail-obsessed, a natural multi-tasker with excellent people skills?
We are looking for an energetic, self-motivated and passionate individual to join our Global Project Management Team in a specialist Digital Qualitative Project Manager role, based in our Durban office.

This role is a desk-based role which will be a critical link between suppliers and Qualitative practitioners at MMR, ensuring that our digital qual projects are optimised for efficiency and effectiveness.

About the role
You will be part of the wider Global Qual Team and will have exposure to powerful methodologies on a wide range of research challenges. No two projects or briefs are ever the same, so the role comes with a wide range of variety to get your teeth stuck into!
This role will specialise in our digital methodologies (e.g. MROCs, Virtual Focus Groups / IDIs) but will also give you the opportunity to work as part of an experienced and dynamic broader global project management team.
We are on a growth trajectory, and we want someone who can contribute to and support this

Key Responsibilities

Overseeing the Project Management of Digital Projects Scheduling and running internal kick-off calls Drafting timelines Writing/designing screeners Preparing commissioning/briefing documents (both internal and external) Arrange project logistics Checking participant profiles Liaising with suppliers Looking after project financials (e.g. costing, commissioning, invoicing, ‘postmortems’) ️ Programming Digital Projects Loading task guides on to relevant platforms

• Scheduling activities and reminders to launch in a timely manner

Answering participant, client or supplier queries to ensure smooth running of projects

Skills, Knowledge and Expertise

• 2-3 years’ experience in a Qualitative Market Research role
• Strong organisational & time management skills
• Strong communication & teamwork skills
• Creative approach to problem solving
• Calm under pressure and able to prioritise effectively
• Proven track record of people management
• Solid Microsoft Office skills – including Word and Excel
• Experience with MROC platforms or an interest in the role of technology in qual research

A bit about us & our benefits!

MMR is the place where sensory science meets exciting, powerful commercial application, from branding and innovation to product development and retail strategy. We partner with over 50% of the top 100 global food and drink brands.
We were founded on the belief that successful products, those that really deliver on their brand promise, are built from the perfect blend of sensory science and consumer insight. We help clients to achieve this, right across the globe with offices in London New York, Shanghai and everywhere in between.
It’s our people that make all of this possible.
We are proud of our collaborative culture which is driven by strong leadership and offers industry-leading training and growth opportunities At MMR, we're committed to ensuring the happiness and well-being of each employee, regardless of where they are in the world!
We offer a wide range of core and additional benefits. Competitive salaries, generous holiday allowances, and market-leading training opportunities are standard here. Our vibrant culture, talented team, and focus on employee wellbeing is what makes MMR so special

About MMR Research

We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.