Buyer Logistic Lead Assistant

Buyer Logistic Lead Assistant Job Summary

The Buyer Logistic Lead Assistant will play a key role in supporting the buying team by assessing, qualifying, and engaging with leads in line with predefined criteria. This role requires strong communication skills and the ability to multitask while maintaining high standards of service. The ideal candidate will have experience in customer service and the automotive industry.

Buyer Logistic Lead Assistant Duties and Responsibilities

• Lead Qualification & Assessment: Assess and qualify leads for buyers based on predefined criteria to ensure only high-quality prospects are passed on.
• Client Engagement: Engage with potential and existing clients via phone, email, and other communication channels to schedule appointments for buyers, ensuring a smooth transition throughout the process.
• Collaboration with Buyers: Work closely with the company’s buying team to ensure a seamless handover of qualified leads and provide necessary support to help facilitate successful closings.
• Multitasking: Handle multiple tasks and competing priorities efficiently, maintaining high standards of customer service and operational excellence.
• Documentation & Reporting: Maintain accurate records of lead interactions and provide regular updates to management on lead status, conversion rates, and other key metrics.

Skills & Qualifications:

Essential:

• Strong communication skills, both verbal and written.
• Ability to multitask and prioritize in a fast-paced environment.
• Experience in customer service, with the ability to build strong relationships with clients.
• A high level of organizational skills.
• Previous experience in the automotive industry.

Desirable:

• Knowledge of lead qualification processes and CRM software.
• Experience with appointment scheduling and managing buyer-seller interactions.

Education/Experience:

• Matric
• Experience in a similar role is highly desirable.

Personal Attributes:

• Self-motivated with a proactive approach to problem-solving.
• Ability to work effectively both independently and as part of a team.
• Customer-focused with a positive and professional demeanour.
• Adaptability and a strong willingness to learn new skills and processes