F&I Debtors Administrator

Job Overview:

The primary responsibility of a F&I Debtors Administrator is to manage and administer the debtor accounts related to the financing and insurance products offered to customers during vehicle sales. The F&I Debtors Administrator ensures timely and accurate processing of financial transactions, monitors outstanding debtors, and works closely with internal teams to resolve any payment-related issues.

Key Responsibilities:

Collection and control of F&I debtors:

• Daily follow-up on long outstanding remittances, proof of deposits (where relevant), DIC invoices and over allowances credit notes.
• Allocating payments on accounts.
• Working through the unallocated payments to ensure that all payments received were allocated correctly.

Working on Vehicle Creditors and clearing these deals timeously:

• Following up on leads that were created but not paid as yet.
• Allocating payments on accounts.

Processing refunds:

• Licensing and registration refunds
• Provision refunds
• Product refunds
• Holding deposits, etc.

• Processing finance cancellations and assisting with any inquiries regarding the cancellation.
• Finance Compliance - Checking compliance on finance deals on a monthly basis and ensuring that these failed deals get corrected accordingly.
• Assisting with the reconciliation of finance products
• Assisting the F&I’s with day-to-day activities and queries relating to their client accounts.
• Attending to any queries that relate to an F&I coming from Customer Care.
• Assisting with invoicing of monthly commission income.

Skills and attributes:

• Motivated
• Confident
• Attentive to detail
• Able to work under pressure
• Active listening skills
• Strong work ethic
• Excellent time management
• Ability to work with various individuals with different characteristic
• Must have a Matric Certificate
• National Diploma or Degree in Finance will be an advantage
• 2/3 years accounting experience will be advantageous
Automate Evolve experience beneficial

• Momentum Provident Fund
• Discovery Life Insurance
• 15 Days Annual Leave
• Market related salary