Digital Financial Consultant

Introduction The Retail Life Insurance department is looking for a self-driven, dynamic sales professional who wants to grow their career in supporting clients towards their financial security. Myriad is Momentum's market-leading life insurance product, providing life cover to clients in South Africa. Our Myriad product aim in partnering with our clients on their journey to success. We strive to find opportunities in every risk and ensure that current and potential clients can benefit from our innovative solutions. Part of the reason why Myriad has the unique ability to develop superior, forward-thinking products and benefits is because we make it our business to understand our clients' varying needs

Disclaimer As an applicant, please verify the legitimacy of this job advert on our company career page
Role Purpose The purpose of this role is to attract, acquire and retain clients by designing and delivering a risk insurance solution which services their financial wellness needs

Requirements

• Matric required
• FAIS required qualifications (preferably RE5 and COB3)
• 3 year diploma or degree in Financial Planning, Business, Finance or Economics – minimum NQF level 5 (required)
• Aspirations towards becoming a Certified Financial Planner (CFP)
• 3+ years' sales experience in the life insurance industry.
• It will be required that you are fit and proper.

Duties & Responsibilities

• Engage with prospective clients in order to highlight the features and benefits of risk products based on their chosen Myriad quote
• Engage telephonically with clients and fulfil on the process
• Must be able to conclude client engagement digitally
• Conduct client financial needs analysis in order to create a customised life insurance solution to achieve clients' financial goals.
• Calculated and educate on tax and legal implications of products and or changes.
• Accurately capture client information, relevant actions and sales on the systems.
• Accurately complete all administrative and reporting requirements within agreed timeframes.
• Achieve set targets on production, quality and conversion.
• Adhere to compliance requirements in the sales process in line with legislative requirements.
• Investigate client queries within the agreed service level and ensure that client receives timeous feedback
• Resolve or escalate client queries to the relevant department or stakeholder to ensure exceptional client services.
• Provide accurate information and advice to clients and stakeholders in order to ensure that the client receives the appropriate services
• Provide regular reports on delivery of services against agreed service level agreements and in terms of overall customer targets
• Build and maintain relationships with clients and internal and external stakeholders
• Make recommendations to improve client service and fair treatment of clients within area of responsibility
• Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service
• Proactively build and maintain client relationships by presenting our innovative and trustworthy product offerings through professional and credible Financial Advisory services.
• Develop and maintain productive and collaborative working relationships with peers and stakeholders
• Positively influence and participate in change initiatives
• Continuously develop own expertise in terms of professional, industry and legislation knowledge
• Contribute to continuous innovation through the development, sharing and implementation of new ideas
• Take ownership for driving career development.
• Manage financial and other company resources under your control with due respect
• Provide input into the risk identification processes and communicate recommendations in the appropriate forum.
• Identify solutions to enhance cost effectiveness and increase operational efficiency

Competencies

• Attention to detail
• Problem Solving
• Meeting Timescales
• Managing tasks
• Adapts to different buyer behaviour
• Upholding standards