Manager - IS Billing Applications.Technology Information

• Meeting with customers and clients to understand their business requirements and issues.
• Understanding what application development solution may be relevant and appropriate as a solution to the business needs of the customer;
• Provide consultation for all applications related projects so that decisions can be made as to the most appropriate delivery methodology
• Ensure that vendor and 3rd party developers are developing applications that comply to business requirements and implemented according to approved quality standards.
• Ensure that applications are maintained to their best standards and versions.
• Maximise systems availability and deliver based on business SLA.
• Drive the obtaining and spending of capex for IS projects.
• Supporting any applications RFx activity by delivering technical inputs and advice to the Procurement team;
• Liaise with Enterprise Architecture to ensure that the most appropriate solution is implemented
• Defining, developing and executing the applications solutions roadmap (R&D) in conjunction with Enterprise Architecture;
• Through R&D and POC execute the overall application strategy, bringing key insights in their domain into MTN
• To ensure that within a matrix of integrated business systems, domains are aligned
• In conjunction with IS Compliance ensure that IS commitments, policies, procedures and standards are adhered to.
• Ensure an application domain oversight role by Influencing and approving applications designs in the context of the joint design authority
• Monitoring existing systems for effectiveness, stability and performance and ensuring that service levels are maintained
• Keeping abreast of latest trends in the technical and business domains to proactively progress and develop the MTN business.
• Manage BDE’s by determination of priorities and setting of goals.
• Provide tactical leadership to provide the best possible result to business within the context of what is available at the time.

Project Management

• Develop and drive the execution of agreed projects
• Drive the implementation, tracking, monitoring and compliance of Projects
• Contract management in line with Procurement Policies
• Co-ordinate project reporting
• Ensure effective implementation of the integrated project management model
Risk management

Business Analysis

• Perform Business Analysis in line with the methodology and guidelines
• Identify ways to fine tune policies, processes and systems in line with changing work practices
• Determine, document, and review requirements for projects within the scope of the value stream or impacting processes and systems
• Design, analyse and document workflow and make appropriate recommendations that will positively impact operational effectiveness
• Identify Business Improvement and Optimisation opportunities that will result in improvement of process performance
• Ensure that benchmarking is conducted with other companies and organizations within and outside the industry.
• Construct business cases for initiations proposed by the business. Research and consider best practice, local conditions, trends, as well as competitor activity
• Identify and implement innovative ways to use minimum resources to achieve maximum outputs