Sales Consultant X2 - Putco

Job Purpose

TicketPro, a brand under the Blue Label Telecoms, is looking for proactive and detail-oriented Putco Sales Consultants to join their dynamic Operations team in Soweto. This role is central to serving Putco passengers through excellent customer interaction, efficient ticket sales, and accurate stock and shift management.

Key Responsibilities

• Supervise and manage daily cashier shift activities.
• Allocate ticket stock and ensure accurate recording of stock serial numbers.
• Perform daily shift reconciliations (cash, stock, and float).
• Maintain strict control and security of ticket stock.
• Provide face-to-face customer service, resolve queries, and escalate as needed.
• Uphold internal procedures and deliver personal performance standards.
• Contribute to a culture of continuous learning and adaptability.

Competencies

• Customer-centric attitude and strong communication skills.
• Resilience and adaptability to change.
• Integrity, honesty, and a proactive mindset.
• Passion for teamwork and collaboration.
• Strong attention to detail and accuracy.
• Ability to work independently and within a team in a fast-paced environment.
• Willingness to work shifts, including weekends and public holidays.
• Commitment to delivering high-quality customer service.

Education

• Matric or Equivalent (Essential).

Experience

• At least 1 year experience in customer services/sales role.
• Microsoft Office experience