Intermediate - Senior Tour Consultant

SENIOR TOUR CONSULTANT

Salary: Competitive and based on experience
Location: Cape Town

Keywords: Tour Consultant, Travel Industry, Luxury Travel, Southern Africa



Our client is seeking a knowledgeable and dependable Senior Tour Consultant with a passion for luxury travel and an in-depth understanding of the Southern Africa region. This role offers the opportunity to work within one of the world's leading tour operating companies, recognised by prestigious awards from Travel & Leisure and Conde Nast Traveller. The successful candidate will be responsible for itinerary design, costings, and maintaining exceptional relationships with both internal clients and suppliers.

* Work within a globally recognised, award-winning company
* Utilise your expertise in Southern Africa travel
* Opportunity to build and maintain relationships with high-profile clientsWhat you'll do:

As a Senior Tour Consultant, you will play a pivotal role in creating unforgettable luxury travel experiences. Your day-to-day responsibilities will include designing bespoke itineraries, liaising with internal clients and suppliers, and selling travel packages that showcase the best of Southern Africa. You will also be tasked with ensuring the highest standards of service are maintained throughout every stage of the client journey. Your extensive product knowledge will be key in delivering exceptional client and guest relationship management.

* Designing and costing itineraries for luxury travel experiences
* Liaising with internal clients and suppliers at all levels
* Selling Southern Africa travel packages to new enquiries
* Delivering exceptional client and guest relationship management
* Maintaining a high level of product knowledge across the luxury market
* Ensuring efficient and profitable operations
* Quality assurance of all guest travel documentation

What you bring:

The ideal candidate for this Senior Tour Consultant role will bring a wealth of experience in Southern Africa inbound tour operating. You'll have proven skills in CRM & operating systems, as well as direct travel sales experience to internal business clients. Your ability to communicate effectively with suppliers and manage bookings is essential. A strong understanding of product innovation and development within the luxury travel market is key. Exposure to e-marketing and social media would be advantageous.

* Experience in Southern Africa Inbound Tour Operating (5 years Southern Africa expertise preferable)
* CRM & Operating systems experience
* Travel sales experience - direct to internal business client
* Supplier communications and booking experience
* Product Knowledge, Innovation, and Development
* E-marketing and Social Media exposure an advantage

What sets this company apart:

This company stands out as one of the world's leading tour operating companies, consistently winning awards from esteemed publications such as Travel & Leisure and Conde Nast Traveller. Despite its global recognition, the company maintains a family ethos that extends to all guests who travel with them. The guest experience is central to everything they do, making this an exciting opportunity for those passionate about delivering exceptional service within the luxury travel industry.

What's next:

Ready to embark on your next career adventure? Don't miss this exciting opportunity!

Apply today by clicking on the link. We can't wait to hear from you!