Front Desk Receptionist

Requirements

Description and Requirements

Responsibilities:

• Welcoming visitors, suppliers, or contractors to the building and directing them to the front desk.
• Managing the visitor sign-in log and providing access cards.
• Informing visitors that the site is PCI compliant.
• Communicating with employees to inform them of arriving visitors.
• Ensuring visitors wait for their contact person at the front desk area.
• Maintaining security by following established procedures for visitor entry.
• Monitoring emails and the visitor tool.
• Ensuring visitors, suppliers, and contractors are always accompanied while in the building.
• Visitors are accompanied by their contact person.
• Suppliers or contractors are accompanied by either a security guard or a Facilities Team representative.
  
  
  

Minimum requirements:

• 2 - 3 years of Front Desk Reception experience specifically in a call center environment.
• Experience with a PCI environment
  
  
  

Language Reference

English

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.