Secretary III

Duties and responsibilities:

• Answering telephone calls and taking messages General administrative duties e.g., emails, photocopying, etc.
• Receiving and interpreting client's instructions and opening, updating and scrutinizing standing instructions
• Preparing change of client correspondence
• Preparing abandonment correspondence
• Drafting no further cost correspondence
• Sending 30/31 awaiting instruction reminder correspondence
• Sending off GPA reminder correspondence letters
• Preparing take over correspondence
• Compiling Quarterly/Monthly reports in accordance with Standing Instructions
• Responding to client queries and dispatching schedules of charges
• Preparing invoices and invoicing clients
• Typing of specifications and claims and general correspondence.
• Opening of files
• Applying for new account numbers
• Applying to amend existing account details.
• Applying for revenue stamps
• Sorting through fax serve confirmations and entering charges onto file.
• Drawing files when required
• Doing Debit and Credit notes
• To carry out any ad hoc duties that are commensurate with the job level.
• Open cases in Patricia

Skills and knowledge

• A methodical person with good English language skills
• Computer literacy with competent typing skills
• Excellent language skills (good command of English, both written and verbal)
• Ability to prioritise and deal with urgent matters promptly and efficiently.
• A conscientious, loyal and dedicated person, with the ability to think laterally
• Someone with a professional attitude
• Ability to work independently and under supervision.
• Ability to handle the pressure of having to cope with large workload

Qualification/s

• Matric or equivalent qualification
• A relevant tertiary qualification
• Experience working on Patricia and CMS will be advantageous.