IT Systems Technician

What you will be doing:

Application Systems Administration: You will register users and assign the appropriate access rights, monitor and adjust user access, and maintain system performance, recommend updates and manage changes.

Provision of Advanced Support: You’ll preform daily checks and provide support on all hardware, log and follow up on issues with third-party vendors and provide internal software support.

System Availability: You will analyse and respond to support requests, diagnose problems and develop and implement solutions. Unresolved issues will be escalated, and all resolution details will be documented and submitted for future reference.

We are looking for someone who has the experience and expertise to know what’s next. You’ll understand the pet food industry, FMCG, and how to push the Montego brand to new heights.

Why Montego?

We’re Africa’s leading pet nutrition brand, and we are actively driving our expansion to international markets. You’ll be working with a brand that’s proud of its roots but is aiming for a global stage. We’re serious about innovation, teamwork, and making sure we stay ahead in the pet care industry.

What we are looking for:

• Someone who is Microsoft Certified Systems Engineer (MCSE) or Microsoft Certified Systems Associate (MCSA)
• Someone with a Valid Driver’s License – Code B
• An IT Systems Pro with a knack for Cloud Computing, Network equipment and peripherals, Network Protocols, Enterprise Printing, and End User Computing