Customer Service Representative

Job Title: Customer Service Representative Location: Benoni, Gauteng Job Type: Full-Time    Godz Eye Marketing is a Direct Sales and Marketing company. Based on development and implementation of campaigns to raise awareness and generate sales.    Job Description:   We are seeking a friendly, reliable, and professional Customer Service Representative to join our team. The ideal candidate will be the first point of contact for our clients and will play a key role in ensuring excellent customer satisfaction.     Responsibilities: • Handle customer inquiries  • Resolve complaints and provide accurate information • Maintain customer records by updating account information • Follow up with customers to ensure their issues are resolved • Work closely with internal departments to ensure customer needs are met • Maintain a positive, empathetic, and professional attitude toward customers at all times     Requirements: • Matric (Grade 12)  • Previous customer service experience is a plus • Excellent communication and interpersonal skills • Ability to stay calm under pressure and handle difficult situations • Computer literacy (MS Office, email, basic CRM tools) • Strong attention to detail and problem-solving skills • Must be fluent in English (additional South African languages are a bonus)     Benefits: • Supportive team environment • Training provided • Opportunities for growth within the company     How to Apply:   Please submit your CV to [email protected]