QA Supervisor

Reporting: Technical Executive
Location: Westlake
# of Persons Reporting to this role: 1 Food Technologist, 4 Cleaners, 3 QCs

Key Responsibilities:

• Leading the QA/Food Safety Systems implemented at the Gifting Site
• Ensuring that the systems in place for BRCGS, Organics & customer specific standards (WWs SA) are implemented at the site, updated & ensuring audit objectives are met. Procedure updates are done within the integrated systems implemented across CHS sites.

Job Objectives:

• Ensure that an adequate food safety and quality system is in place at the Gifting site and ensure that the requirement of the system is adhered to and fully implemented.
• Drive continuous improvement of systems in place at Gifting
• Meet internal quality and food safety team goals / objectives set
• Deadlines of tasks must be met.

Key Functional Areas:

• Staff Supervision – Co-ordinating the team’s activities
• Technical Customer Assistance: Ensure that customer complaint investigations are conducted and reviewed in required times set, Customer Questionnaires, Updating Customer On-line portals. When required liaise with the customer technologists.
• GMP audits & day to day monitoring of GMP practices in the factory: Develop and set quality standards for the factory. Conducting internal audits (GMP audits) & report results in the organisation
• Non-conformances, Corrective Actions: Ensure that there is adequate investigation and managing non-conformances and corrective actions at the site. Where required work with suppliers to resolve Non-conformances.
• Review and update procedures
• Grocery Items Supplier approvals, assist in approvals on raw materials and packaging materials. Keeping the on-line system of suppliers for approval up to date. Reviewing supplier information submitted for supplier approval.
• In-take QC of goods received at site/ Grocery items: Ensuring that the QC procedures are followed, review QC information before release of goods on SYSPRO.
• Shelf life extensions – assist when stock is out of date to review shelf life.
• Testing Schedule: Co-ordinate testing with the spice technologist, ensure registers of testing is kept up to date, check results received & report on results within the organization, check invoices related to testing.
• Allergen officer for site (Ensuring an adequate allergen management system is implemented, conducting allergen validations, ensuring allergen verifications are performed)
• HACCP site team leader for gifting – update and review the HACCP study for groceries/ assembly process at gifting; work with the spice sites HACCP team leaders in updating HACCP study, Updating procedures and documents.
• Work within the collaborative, cross site environment
• Ensure that you attend required meetings, take actions required following meetings
• Ensuring measuring and monitoring devices are calibrated and serviced as needed.
• Co-ordinate close out of audit findings from external audits & co-ordinate site activities linking to external audits
• Providing the Operational Department with support
• Technical day to day problem solving as they arise
• Other tasks include Training, traceability studies/ mass balances, mock recalls
• Projects – run and set up projects as required for the implementation of new requirements or to complete required tasks

• General

o The QA Supervisor will be required to work on a wide range of tasks within the quality assurance department to ensure that the system in place is in accordance with BRCGS requirements. Changes are done within the framework of the systems implemented across CHS business and sites and done within a collaborative environment.

Required Knowledge & Skills:

• Proficient in Microsoft office products (excel, word, outlook)
• Excellent written and verbal communication skills (in particular, in English). Able to effectively communicate with staff at all levels
• Accurate and concise in work to ensure that information provided to others is accurate and clearly understandable
• Good research skills and has the ability to analyse data
• Strong administrative skills
• Presentable
• Strong ability to multitask with an emphasis on collective, collaborative teamwork.

Required Prior Learning/ Experience:

• B. Tech/ Advanced Diploma in Food Consumer Sciences, B.Tech / Advanced Diploma Food Technology/ B. Sc Food Science / B. Sc Biotechnology or other relevant science related degree. Copies of qualifications must be submitted with a CV
• Minimum 4+ years relevant industry experience
• Prior training & experience in internal auditing, HACCP, BRCGS standards, Internal audit training, FSMA regulations (PCQI individual) will put a candidate at an advantage.
• Proficient in working in Microsoft programs (outlook, excel, word)
• Valid drivers license & Own reliable transport

Personal Characteristics:

• Positive outlook / Can-do attitude
• Time Management Skills
• Detailed orientated
• Highly organized
• Independent
• Self-motivated
• Systematic way of thinking
• Honesty, Integrity & Reliability
• someone who embodies the skills of being a strategic thinker and a good listener and applies them to learning quickly

If you have not received a response within two weeks of the closing date for applications, kindly consider your application unsuccessful.

To consider any application for employment, we will have to process your personal information. The Protection of Personal Information Act, 4 of 2013 (POPIA), provides that when one processes another’s personal information, such collection, retention, dissemination and use of that person’s personal information must be done in a lawful and transparent manner.

To give effect to the above, we are required to provide you with information regarding the processing of your personal information. This information is recorded under the HR Processing Notice, which can be accessed and viewed on the Company website at https://www.libstar.co.za/legal/. Printed copies of this Processing Notice can also be accessed from the HR department. We kindly request that you read the HR Processing Notice to ensure that you understand how Libstar uses and processes your personal information.