Technical Projects Manager (AV)

SplashOut has an exciting opportunity available for Technical Project Manager (AV) to be based at Umhlanga, Durban. The successful incumbent will be responsible for overseeing the technical operations of the company. This role requires a balance of technical expertise, project management skills, and customer-facing professionalism. Ability to lead a team to the best form of installation per project or events requirement. Ensure equipment setup is correctly and tested. Manage Team to ensure all deliverables are met.

Minimum requirements:

• A minimum of 5 years of experience in Technical Management
• 3-5 years’ experience in managing a team
• 3-5 years’ experience in Project Management
• A Valid Driver License.

Advantageous:

• Familiarity with AV Project Management

Responsibilities:

Financial metrics
Operations & Project Management:

• Lead end-to-end AV projects, including system design, installation, commissioning, and handover.
• Team Leadership: Manage and lead the operations team, including project managers, technicians, and support staff. Provide coaching, mentorship, and performance management.
• Manage project timelines, budgets, and resources effectively, ensuring all deliverables meet quality standards and client expectations.
• Serve as the primary point of contact for clients, consultants, vendors, and internal teams during the project lifecycle.
• Review and interpret AV system schematics, signal flow diagrams, and technical documentation.
• Conduct site visits, system testing, quality assurance checks, and client training sessions.
• Identify project risks and implement mitigation strategies.
• Process Optimization: Identify areas for process improvement and implement strategies to streamline workflows, reduce costs, and increase efficiency.
• Quality Assurance: Ensure all AV installations, events, and projects meet quality standards and client expectations.
• Market Analysis: Conduct regular market research and competitor analysis to identify trends, emerging technologies, and new business avenues.
• Assist Ops Manager Business Development.
• Ability to travel Nationally and Internationally

Cross-Functional Collaboration:

• Collaboration with Leadership: Work closely with the leadership team to align operational goals with business development objectives and company-wide strategies.
• Client Presentations: Lead or assist in the preparation and delivery of presentations to clients, demonstrating technical expertise and understanding of their needs.
• Reporting & Analysis: Provide regular performance reports, including business development progress, project status updates, and financial performance, to senior management.

People

• Assist the Commercial Manager with the creation and maintenance of roles and job descriptions and KPIs.
• Performance management of staff and disciplinary that are your direct reports.
• Enforcing ethical, honest, transparent, fair work environment.
• Sourcing of training as and when needed for staff.
• Adequate recognition of staff efforts
• Talent retention
• Succession planning
• Sustainable morale and team building
• Oversee recruitment and related interviews
• Induction and comfort or new team leaders
• Implementation of HR initiatives
• Monitoring of employee productivity
• Effective communication with all team members, departments and customers.

Compliance, risk and quality

• Creating, maintaining and enforcing company policies and procedures.
• Compliance with relevant laws and regulations
• Intense focus on providing stock control/buying with accurate customer specifications
• Maintenance of department process write-ups/ system descriptions and quarterly updating
• Ensure logical saving of all work, templates, etc. monthly and yearly such that each year’s financial records can stand on its own when enquiries/ investigations/audits take place.
• Produce high quality, neat, logical, succinct, easy to follow, easy to understand, formula linked work/templates/workbooks/financial models - of which is substantiated by facts with no numbers in the formulas.
• Ensure the above (final version) and other documents are chronologically saved/backed up.
• Effectively deal with internal, external, SARS and BEE auditors

Growth and new markets/products

• Customer and Supplier relationship management
• Assist with company projects or lead company projects if specific to stock control
• Automation and management of the ordering process using Pastel/HIS/Websites

Skills and competencies:

• Good communication and interpersonal skills.
• Strong attention to detail.
• Must be result-driven.
• Ability to manage multiple projects.
• Team player and ability to show initiative at all times.
• Ability to work under pressure and still produce quality results timeously.
• Must prioritize and anticipate time frames and plan accordingly.

Please note that only team members who meet the stipulated minimum requirements will be considered.

Please be advised that should you not be contacted within 30 days, kindly consider your application to be unsuccessful.