Pricing Specialist

Job Purpose:

Purchasing vehicles on behalf of the dealer, examine a car to be sure it’s in an acceptable state, negotiate prices and analyse the trend price.

Main Job Function:

Contribute to the achievement of profit targets

• Purchase vehicle for dealership & reaching monthly target.
• Negotiating prices with potential sellers.
• Ensure that we follow our dealership’s buying process.
• Stay up to date with vehicle brands in the market, and prices on vehicles available in the market.
• Follow up on accepted deals and make sure that vehicle goes to dealer.
• Follow up with client when deal is accepted.
• Ensure that you can understand latest market trends to assist in prices of vehicles.
• Test drive the vehicles and examine to ensure its in an acceptable state.

Ensure world class customer service at all customer interfaces

• Build customer interest in the service and products offered and provide a personalised customer service of the highest level.
• Ensure that clients are dealt with in an empathetic, professional, and respectful way.
• Effective, efficient, and timeous communication via email / phone on Weelee info box, dealer info box, accounts info box and contact form box, and keeping records of all customer interactions.
• Investigating and solving customer problems and referring onto senior staff or team leaders when necessary.
• Creating a new feedback procedure for clients or improving upon the existing model.
• Respond to clients within company standard TAT (24 hours) on all platforms.
• Ad-hoc functions such as processing customer accounts, filing documents, and processing of pending cancellations.
  50.

Adhere to all company policies and procedures

• Ensure that all buying processes are followed, and documentation is in accordance with Company Policies.
• Accuracy of documentation is critical and not negotiable.
• Complying with any and all reasonable instructions and requests from Management.
• Report any deviations and suspicious activities to management immediately.

Job Requirements:

• Previous sales experience required.
• Motor sales experience will be advantageous.
• People person with excellent communication skills.
• 3-5years working experience.
• Honesty and Integrity.

Critical job-related knowledge:

• Customer service experience, ideally in motor industry.
• Proven sales capability.
• Manage Individuals.
• Knowledge on motor industry pricing.
• Time management.

Minimum education:

• Matric - Senior Certificate (Grade 12).

Technical (systems) knowledge required:

• Microsoft suite - intermediate
• Call centre systems knowledge
• Salesforce would be beneficial.