Customer Care Advisor

Duties and Responsibilities:

• Customer relationship-building management
• Provide customers with product and service information
• Problem-solving tasks during shift
• Handle and take full responsibility for customer-related queries

Key Competencies and Skills

• Strong verbal and written communication skills
• Must have a mechanical background in vehicles
• Listening skills
• Problem analysis and problem-solving
• Customer service orientation
• Teamwork
• Stress tolerance

Further requirements:

• Grade 12
• Minimum 2 years of experience in a customer care environment
• Technical/ mechanical background advantageous
• Previous motor industry experience

Package-related information:

• 15 Days Annual Leave
• Momentum FundsAtWork Provident Fund
• Market-related salary