Training & Development Practitioner
Beekman Group
Date: 2 days ago
City: Port Shepstone, KwaZulu-Natal
Contract type: Full time

Key Performance Areas: The individual occupying this position will :
- Identify training requirements using skills assessments, in consultation with resort managers and regional managers
- Create and maintain updates to Standard Operating Procedures as the basis for training content development
- Create frameworks and programme outlines
- Design, develop and quality assess training material to ensure accurate, up to date and relevant content
- Plan, schedule and handle logistics for training sessions and workshops
- Conduct training using creative facilitation methodologies and techniques to ensure effective learning and development
- Keep management informed about progress of tasks, objectives, duties and responsibilities.
- Matric, with at least 2 years relevant experience in a training or facilitation environment.
- Train-the-Trainer / Facilitator Qualifications are preferred.
- Prior experience in the hospitality industry will be an advantage.
- Must be able to write training content, supported by existing SOPs, for the purpose of course development.
- Must be able to facilitate face to face learning of the course content developed, to a wide audience ranging from managers to general service employees.
- Must be able to conduct skills assessments using appropriate assessment tools to evaluate and measure an individual’s competencies, abilities, and knowledge in relation to operational SOPs and job requirements.
- Excellent interpersonal skills and excellent communication skills both verbal and written.
- Must be able to speak one or multiple African languages i.e. isiZulu / isiXhosa / Sesotho etc.
- Strong facilitation / presentation skills.
- Ability to use Microsoft Office (Ms Word, MS PowerPoint and Excel) at an Intermediate Level.
- The individual will be based at our Head Office in Port Shepstone, but the candidate must have a valid driver’s licence with own reliable transport and be able to travel across SA on a regular basis (Travel and subsistence allowance applicable).
- Self-motivated, with the ability to motivate others.
- Ability to work independently, and as part of a team.
- Ability to work under pressure.
- Highly computer literate.