Vetting Agent - UK

Outworx


Date: 1 day ago
City: Cape Town, Western Cape
Contract type: Full time

Outworx is looking for experienced and reliable Customer Service Advisors for a UK campaign. You will be responsible for following up on outstanding documents, as well as verifying and validating received documents.


  • Grade 12 or NQF4 level qualification
  • Valid South African ID
  • Clear Criminal Record
  • Exceptional listening skills
  • Exceptional attention to detail
  • Critical thinking
  • Excellent Written and Verbal skills
  • Prior call centre experience within Insurance or Counter fraud analysis/ Vetting for claims will be extremely advantageous (6 months +)
  • Prior experience in validations, policy analysis or a role in which you were verifying the validity and accuracy of documents submitted by customers.
  • Understanding of GDPR, DPA and relevant UK legislations
  • Must be able to work shifts and weekends
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