Vetting Agent - UK

Outworx is looking for experienced and reliable Customer Service Advisors for a UK campaign. You will be responsible for following up on outstanding documents, as well as verifying and validating received documents.

• Grade 12 or NQF4 level qualification
• Valid South African ID
• Clear Criminal Record
• Exceptional listening skills
• Exceptional attention to detail
• Critical thinking
• Excellent Written and Verbal skills
• Prior call centre experience within Insurance or Counter fraud analysis/ Vetting for claims will be extremely advantageous (6 months +)
• Prior experience in validations, policy analysis or a role in which you were verifying the validity and accuracy of documents submitted by customers.
• Understanding of GDPR, DPA and relevant UK legislations
• Must be able to work shifts and weekends