Vetting Agent - UK
Outworx
Date: 1 day ago
City: Cape Town, Western Cape
Contract type: Full time

Outworx is looking for experienced and reliable Customer Service Advisors for a UK campaign. You will be responsible for following up on outstanding documents, as well as verifying and validating received documents.
- Grade 12 or NQF4 level qualification
- Valid South African ID
- Clear Criminal Record
- Exceptional listening skills
- Exceptional attention to detail
- Critical thinking
- Excellent Written and Verbal skills
- Prior call centre experience within Insurance or Counter fraud analysis/ Vetting for claims will be extremely advantageous (6 months +)
- Prior experience in validations, policy analysis or a role in which you were verifying the validity and accuracy of documents submitted by customers.
- Understanding of GDPR, DPA and relevant UK legislations
- Must be able to work shifts and weekends
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