HR Business Partner

About Us

Tsebo Facilities Solution is looking for a HR Business Partner To support line management with delivery of professional HR Management services to a portfolio of Business Units/ Divisions through the establishment and maintenance of a dynamic business partnership. This includes minimising HR risk through ensuring appropriate systems, communication and controls are in place.

As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.

Duties & Responsibilities

Employee Relations:

• Support an on-going advice to line management on ER related matters.
• Support and on-going advice to line management on ER related matters.
• Implementation of related process, policies and guidelines not only meet legal obligations but to ensure a leading position as an attractive and competitive Employer of choice.
• Facilitate and co-ordinate ER training with the Training Department.
• Communicate ER related process policies and guidelines to line managers.
• Minimise costs associated with ER matters.
• Create high level and open communication channels regarding ER issues.
• Conduct all processes in a manner that upholds integrity and all other good governance principles.
• Guideline Managers & Employees on consistent application of the Disciplinary & Grievance Code and Procedure
• Participate in preparation of CCMA cases and assist with representation when required.

Performance and Talent Management

• Facilitate the implementation of the Performance Management Process in the respective Business Units
• Ensure compliance on the company’s Performance Framework as per the agreed policies and timelines.
• Participate in clarification of roles and responsibilities for both line managers and employees regarding performance management reviews.
• Ensure action plans are put into place and facilitate Individual Development Programs regarding performance improvement for under performers as identified by line management.
• Guide and facilitate career path process together with line management and the Training Department.
• Actively monitor Succession Planning and ensure the development of key talent.
• In close association with Learning and Development staff, perform skills audit and facilitate implementation of the action plans thereof.
• Guide and facilitate career path process together with line management and individual employees

Organisational Design and Wellness/ Learning and Development

• Participate in co-design of organisation structures and ensure that each job has an updated job profile
• Develop and level Job Descriptions in accordance to Tsebo FS methodology and the COE department.
• Coordinate, facilitate and implement all OD, ER, culture alignment and Learning & Development interventions and any other approved interventions.
• Ensure fair and equitable pay structures within the business units
• Manage organisational structures and manpower balancing by ensuring organograms are updated and maintained.
• In partnership with Line Managers HR Team, Facilitate feedback sessions (focus groups) regarding surveys and any other Organisational Development intervention.
• Make formal referrals for counselling of employees when required, receive formal feedback and engage with relevant stakeholders.
• Participate in and contribute to the development and oversight of training programs.
• Provide support to management to continually develop and monitor implementation of Company’s policies and procedures in performance management and learning & development
• Manage all training requirements by liaising with Training Department.
• In close association with Learning and Development staff, perform skills audit and facilitate implementation of the action plans thereof.

Stakeholder Relationship Management:

• Manage the relationship between stakeholders in all business units/ divisions/ contracts.
• Build strong relationships with in -Line Management and i staff, providing advice, guidance and support in all areas of HR and in ensuring compliance to TFS policies and procedures.
• Develop and maintain strong working relationships within a multi-disciplinary, multi-cultural
• Keep abreast with business developments and align HR strategies within the environment.
• Provide advice on changes and compliance within HR frameworks when required.
• Attend to and resolve all customer queries timeously or escalate to the HR Head when necessary.
• Collaborate with relevant stakeholders to set HR reporting standards and implementation.
• Manage conflict

Skills and Competencies

• MS Office, Excel, PowerPoint
• Strong communication and interpersonal skills
• Planning and organising
• Time Management
• Business Culture and Practices
• Employee Relations and retention
• Demonstrated knowledge of HR practices and employment laws and regulations,
• Experience in partnering with senior managers.
• Interpersonal skills and ability to build collaborative relationships with employees from diverse backgrounds at all levels.
• Ability to use tact diplomacy, mature judgment and creative problem-solving skills.
• Ability to handle confidential matters with a high level of integrity and discretion.
• Excellent oral and written communication skills.
• Ability to develop and interpret HR policies and procedures.
• Excellent capacity building and coordination skills.
• An ability to effectively coach and mentor staff.
• Ability and willingness to work in challenging and changing environments, and to see through challenges and find solutions
• An ability to work under pressure
• Embrace diversity and demonstrate respect regardless of religion, ethnicity, class or gender
• Ability and willingness to travel.
• Teamwork and co-operation
• Ability to multitask

Qualifications

• Bachelor’s degree or equivalent combination of education.
• Grade 12 or equivalent qualification
• B Degree in Human Resources or equivalent
• Minimum 8 years’ experience in:
• National / international HR experience