Utility Recovery Controller

Position reports to : GENERAL MANAGER – UTILITIES

Business Unit : FACILITIES MANAGEMENT

Role Purpose

Perform a management and support function in the Utilities department and for Utilities Managers,

ensuring that the operation and processes run smoothly, efficiently and effectively.

Role Objectives And Responsibilities

• Utility cost recovery
• Utility bill verification
• Utility accruals and financial reporting
• Utility budgets and forecasts
• Utility Management
• Administration
• Innovation & Value Add
  
  

Qualifications:

• BCOM Accounting
• Senior Certificate with Maths.
  
  

Experience:

• At least 5 years minimum experience within a utility’s management environment.
• Knowledge and Skills:
• Aptitude for figures and financial skills
• Legislation and regulations with regards to municipal/government supply and services
• requirements.
• Industry knowledge specific to area of accountability
• Computer Literacy
• Negotiation skills
• Essential Competencies:
• Adhering to Principles and Value Add
  
  

Essential Competencies

• Adhering to Principles and Values
• Delivering Results and Meeting
• Customer Expectations
• Working with People
• Following Instructions and Procedures
• Learning and Researching
• Deadline Driven
• Desirable Competencies:
• Adapting and Responding to Change
• Coping with Pressure and Setbacks
• Deciding and Initiating Action
• Presenting and Communicating Information
• Achieving Personal Work Goals and Objective
  
  

Scope Of Work

• Ensure accurate and timeous receipt of monthly utility billing reading files from meter
• reading service provider.
• Validation and correction of monthly utility billing files and upload into the relevant property
• management system.
• Pre- billing checking and verification of utility recoveries
• Uploading of tenant utility slips into appropriate property management system.
• Preparation of monthly Nett Utilities Reporting of utility costs and recoveries.
• Determination of accruals for input into monthly financials.
• Provisions of variance comments for management pack.
• Monitoring and tracking of queries and tenant changes ensuring that instructions are
• provided for meter readings to effect tenant changes.
• Continuous tracking council accounts and issues to ensure resolutions.
• Receipt of utility bills and preparing bill verification reports.
• Monitoring meter reading service providers performance and adherence to SLA's.
• Provision of data, input and support to sustainability strategy and tactical action plans