Workforce Integration Specialist

Responsibilities

• Implementation and Configuration.
• Lead the implementation and configuration of Workforce Management modules based on business requirements.
• Customize and optimize ERP applications to meet organisational needs.
• Facilitate seamless integration with existing systems and applications.
• System Maintenance and Support.
• Provide ongoing support for the ERP system, troubleshooting issues, and resolving technical problems.
• Perform regular system updates and maintenance tasks to ensure optimal performance.
• Collaborate with IT and HR teams to address user inquiries and concerns.
• Work closely with business stakeholders to understand workforce management needs.
• Analyze and document business processes to identify opportunities for improvement.
• Translate business requirements into system configurations.
• Training and Documentation.
• Develop and deliver training programs for end-users on system functionalities.
• Create comprehensive documentation for system configurations, processes, and best practices.
• Stay informed on the latest ERP updates, features, and industry best practices.
• Evaluate and recommend new functionalities that align with organisational goal.

Qualification

• Bachelor's degree in information technology, Computer Science, or a related field.
• 5 + years proven experience in time and attendance systems, preferably Kronos.
• 3 years web development experience.
• Dell Boomi.
• SQL experience.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills
• Ability to work independently and collaboratively in a team environment.
• Certifications in Kronos solutions are a plus.

Desired Skills and Experience

Our Client is looking for a Workforce Integration Specialist who will play a key role in implementing, configuring, and maintaining the Workforce Management system to optimize workforce efficiency and productivity. You will collaborate with internal teams, analyze business requirements, and provide expertise in workforce management.

Responsibilities

* Implementation and Configuration.
* Lead the implementation and configuration of Workforce Management modules based on business requirements.
* Customize and optimize ERP applications to meet organisational needs.
* Facilitate seamless integration with existing systems and applications.
* System Maintenance and Support.
* Provide ongoing support for the ERP system, troubleshooting issues, and resolving technical problems.
* Perform regular system updates and maintenance tasks to ensure optimal performance.
* Collaborate with IT and HR teams to address user inquiries and concerns.
* Work closely with business stakeholders to understand workforce management needs.
* Analyze and document business processes to identify opportunities for improvement.
* Translate business requirements into system configurations.
* Training and Documentation.
* Develop and deliver training programs for end-users on system functionalities.
* Create comprehensive documentation for system configurations, processes, and best practices.
* Stay informed on the latest ERP updates, features, and industry best practices.
* Evaluate and recommend new functionalities that align with organisational goal.

Qualification

* Bachelor's degree in information technology, Computer Science, or a related field.
* 5 + years proven experience in time and attendance systems, preferably Kronos.
* 3 years web development experience.
* Dell Boomi.
* SQL experience.
* Strong analytical and problem-solving skills.
* Excellent communication and interpersonal skills
* Ability to work independently and collaboratively in a team environment.
* Certifications in Kronos solutions are a plus.