Human Resource Officer: HR Operations

The HR Officer supports the development and implementation of HR strategy, initiatives and systems to the business by ensuring that the HR delivery is fully aligned to business goals in their area of business. Interfaces with managers and teams in business to enhance capability, deliver strategy, manage performance, recruitment and development, implement change and build relations with key stakeholders (internal and external).

Key Responsibilities

RECRUITMENT AND SELECTION

• Support Talent Acquisition with recruitment needs and establishing seamless candidate experience
• Prepare Role Profiles
• Post vacancies
• Manage the hiring process
• Assist in the identification and selection process of suitable candidates
• Provide subject matter expertise to Line Managers regarding selection procedures
• Ensure that the Division recruits in line with its EE Plan
• Conducting and setting up interviews
• Arranging psychometric assessments and advising line managers
• New Starter documentation prepared
• Create and implement effective onboarding plans
  
  

LEARNING AND DEVELOPMENT

• Assist in the formulation and submission of the Division's WSP and ATR
• Analyse competency gaps within the division
• Submit annual training needs analysis (TNA) to L&D
• Ensure that training, as per the TNA, is completed within the FY
• Training expenditure controlled
• Assist L&D to achieve Group training targets
• Assist with future training planning, budgeting and related support
  
  

INDUSTRIAL RELATIONS

• Responsible for employee relations, provides advise and counsel on issues that may arise
• Co-ordinate and participate in Divisional disciplinary hearings
• Handling of staff grievances
• Represent Divisional cases at CCMA
• Compile monthly IR stats
• Conduct corrective counselling
• Co-ordinate Employment Equity meetings and ensures its proper functioning and management of its administration
• Input into Management reports on Employment Equity progress and labour issues
  
  

PERFORMANCE AND TALENT MANAGEMENT

• Ensure that all requirements for successful performance reviews are in place
• Ensure that regular annual and mid-year performance reviews are carried out on behalf of all employees, monitoring and administering the process.
• Run employee master class sessions on Performance Management for employees and line managers
• Collate results
• Proactively monitor the Performance Improvement Process
• Ensure Talent Profiles are completed where relevant
• Conduct exit Interviews
  
  

COMPLIANCE

• Ensure compliance is maintained around all relevant policies and procedures
• Run employee master classes and induction on relevant HR Policies
• Research and draft HR policies, procedures and guidelines where relevant and aligned to legislation and legislative updates
  
  

STAKEHOLDER ENGAGEMENT

• Be the trusted advisor for internal and external stakeholders
• Provide expert guidance
• Play an active role in driving our culture and values strategy
• Make recommendations to optimise organisational effectiveness
• Partner with relevant stakeholders on culture and employee engagement initiatives
• Attendance and representation at various forums, both Divisional and Group
• Drive Employee Wellness initiatives
  
  

Projects

• Undertake relevant projects associated with the role
  
  

HR ADMINISTRATION

• Manage claims and complaints regarding to WCA, UIF and disability claims
• Manage leave system effectively
• Manage all audits pertaining to HR
• Salary inputs prepared timeously and accurately
• Personnel files managed
• Monthly HR reporting
• Maintain employee master data and records
• Handling of all staff related queries, including employee benefits
  
  

Knowledge, Skills And Attributes

• Extensive knowledge of LRA, BCEA, SDA, EEA and OHSA.
• MS Office Suite
• SAP (desirable not essential)
  
  

Qualifications And Experience

• 3- year HR Degree or Diploma
• Minimum of 3 years human resources experience
  
  

Essential Behavioural Competencies

• Decision making and judgement
• Action orientation
• Teamwork
• Interpersonal skills
• Relationship building
• Verbal and Written Communication
• Creativity
• Planning and Organising
• Quality orientation