Inside Sales Representative

Description

The Inside Sales Representative (ISR) is a revenue-generating role focused on closing ERP software deals through direct engagement with both net-new prospects and existing accounts. This role is responsible for managing the entire sales cycle remotely—from discovery to negotiation and close—while leveraging account-based selling strategies to maintain and expand existing customer relationships. The ideal candidate combines deal-closing expertise with a consultative and solution driven approach to ERP solution selling, helping businesses realize measurable ROI through digital transformation

Key Responsibilities

The Inside Sales Representative is a “full-stack” salesperson, focused on providing scale across multiple geographies by selling remotely. Key responsibilities include:

• Manage the full sales cycle remotely for new and existing ERP software clients
• Conduct tailored product demos and value-driven presentations to address client needs
• Lead discovery, solution fit, proposal development, pricing negotiation, and deal closure
• Build and maintain a strong sales pipeline to achieve revenue targets
• Identify and pursue upsell and expansion opportunities within existing accounts
• Develop strategic account plans to drive product adoption and revenue growth
• Collaborate with pre-sales, customer success, and implementation teams to ensure client satisfaction
• Maintain accurate CRM records and leverage analytics for personalized outreach
• Provide market and product feedback to internal teams to support continuous improvement
• Align with field sales or partners on strategic deals when necessary

Skills, Knowledge and Expertise

Essential Qualifications

• Bachelor’s degree in Business, Information Systems, or a related field (MBA a plus)

Essential Experience

• 3–6 years of inside sales experience in B2B software, ideally in ERP, CRM, or enterprise SaaS
• Proven track record of closing deals independently (both new business and upsell/cross-sell)
Experience with account-based selling (ABS) strategies and enterprise customer engagement

Skills and Knowledge

• Familiarity with major ERP platforms (e.g., NetSuite, Microsoft Dynamics, SAP, Oracle)
• Proficiency with CRM and sales tools (e.g., Salesforce, HubSpot, Outreach, LinkedIn Sales Navigator)
• Advanced negotiation and closing skills
• Strategic selling and account planning
• Strong understanding of business processes across finance, operations, HR, and supply chain
• Excellent presentation, discovery, and objection-handling skills
• Self-starter mindset with the ability to work cross-functionally

About SYSPRO

SYSPRO is a leading, global Enterprise Resource Planning software provider that was established in 1978. SYSPRO specializes in key manufacturing and distribution industries. With a strong commitment to channel partner growth and offices in the United States, Canada, Africa, the UK, Asia, and Australasia, SYSPRO customers are backed by a team of global experts who drive maximum value out of IT systems and business solutions. When you work at SYSPRO, it’s more than just a job. You are part of a global force that uses innovation to enhance the way businesses operate. And we have fun doing it.