Senior Specialist - Retail Support.Commercial Operations

MTN


Date: 3 weeks ago
City: Johannesburg, Gauteng
Contract type: Full time

Mission/ Core purpose of the Job

  • To lead and enable the conceptualisation of best-in-class Retail offerings and
deliverables to drive the optimal Customer Experience
  • To plan and manage Front of House (FOH) retail store operations to deliver a
consistent and efficient customer experience across all stores
  • To provide Front of House (FOH) and customer experience (CX) support to
owned as well as non owned stores
  • To ensure that all communication and training activities are in alignment with the
strategy of the Branded Retail Channel & Experience Hubs
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