KAM ADMINISTRATOR

Job Title: Key Account Manager (KAM) Administrator

Location: Parktown

Company: Bidvest Prestige

Job Type: Full-time

Job Summary:

We are seeking a highly organized and detail-oriented individual to join our team as a KAM Administrator. The KAM Administrator will be responsible for providing administrative support to the Key Account Managers in our organization. This role is essential for ensuring effective communication and coordination between our key account managers and clients.

Key Responsibilities:

• Source site information for updated site status such as cleaners, shifts, equipment etc. Keep schedules updated.
• Access client online portals for updating of info as and when required. Any leads sourced to be sent to KAM BDE.
• Drawing P&L’s for all KAM accounts monthly, confirm all accounts / sites are included and all billing / costs are reflected. Any deviations to be flagged to KAM.
• Updating Costings after the annual increase including assisting with paperwork needed by the regions.
• Assisting with increase schedules and submit schedules to regions when approved.
• Assist with the managing of the PO process.
• Process Sell Up/Down documents Keep track of the spend and sell-up/downs and closure of sites
• Manage supplier/client queries, logging of tickets, following up, feedback to KAM and closing them out.
• Support debtors’ queries by following up with site / region administrators, debtors and compiling relevant info for KAM to review and close out with client
• Follow up internally for any outstanding documents / feedback on legal

Qualifications:

• Bachelor's degree in Business Administration, Marketing, or a related field
• Prior experience in an administrative or support role, preferably in a sales or account management setting
• Strong organizational and time-management skills
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office and CRM systems
• Ability to work independently and prioritize tasks effectively
• Detail-oriented and able to multitask in a fast-paced environment

If you are a proactive and detail-oriented individual with a passion for providing excellent customer service and support, we encourage you to apply for the KAM Administrator position. Join our dynamic team and help drive our key account management efforts to new heights.