Supervisor: Administration and Control

Job Advert Summary

About SABS

The South African Bureau of Standards (SABS) is mandated to develop, promote and maintain South African National Standards (SANS); promote quality in connection with commodities, products and services; and render conformity assessment services and assist in matters connected therewith. Working for the SABS opens the mind to the world around you. We offer diverse career paths in a dynamic environment that nurtures and recognises talent and potential. Become part of our vision of being a trusted standardisation and business assurance solution provider and join a team that fosters accountability, excellence and innovation in an inclusive workplace.

SABS is an equal opportunities employer, and our recruitment will be done in line with the Employment Equity Act 55 of 1998 and our EE Policy.

Please note by responding to the advertisement, you consent to the collection, processing, and storing of your Personal Information in accordance with the Protection of Personal Information Act (POPIA). Your information will be used solely for purposes of recruitment and more specifically for the position you have applied for, and will not be shared with third parties without prior consent unless required by law.

Please note that applications received after the closing date will not be considered.

Purpose Statement

To supervise the implementation and maintenance of all administration services and systems in accordance with the relevant standards, with the purpose of meeting accreditation requirements and supporting the achievement of SABS strategic objectives.

Minimum Requirements

Qualification

• National Diploma / Diploma in Science, Engineering or a related field.
• SAATCA registration is advantageous
• SANAS registration as an Assessor is advantageous

Work Experiance

• 5 Years relevant work experience
• 2 Years supervisory experience

Duties and Responsibilities

Functional Management

• Contribute towards the development of an operational plan for Administration and Control and alignment of this plan to the strategy for the division overall.
• Develop a Centre of Excellence to balance technical know-how with customer/stakeholder
• Monitor and continuously evaluate progress of the functional unit’s achievements against the strategic objectives.
• Supervise the functional unit and ensure that it contributes to the achievement of business objectives.
• Implement the operational plan for Administration and Control.
• Contribute towards accreditation operations management to realise cost targets.
• Supervise operations effectively to deliver services within timelines and prescribed quality through effective resource management.
• Develop and implement functional unit processes and schedules to deliver quality services efficiently and contribute towards acquiring new accreditations.
• Implement effective and efficient administrative services to drive the achievement of key accreditation performance measures including internal audit, improvement request (IRQ), document control, database and management review processes and systems.
• Assist the Manager in ensuring the drive of continuous improvement activities.
• Use insights gained through business information to compile reports and metrics to measure success and inform the business decisions within area of responsibility.
• Provide timely operational management information that will guide management to drive revenue growth.
• Position the SABS to maintain its status as a customer focused organisation from a certification accreditation perspective within scope of
• Contribute towards ensuring that the rules and procedures relating to the implementation, control and maintenance of product certification are compliant to accreditation rules and relevant regulations.
• Supervise the production process for certificates and permits based on standard operating procedures.
• Implement the rules and procedures relating to Mark Scheme and Consignment Inspection responsibilities in line with accreditation rules and relevant regulations.
• Facilitate and provide mitigation and interpretation of accreditation rules for Internal Audit and Accreditation through the guidance of the relevant committees.
• Implement the accreditation process in terms of administration and control for certificates and permits based on standard operating procedures.
• Support business to maintain certification accreditation processes into industry-based clusters within the SABS.
• Ensure that an efficient process is implemented for the management and handling of accreditation body assessments.
• Ensure that the service centre produces accurate and quality permits and certification within the defined service level agreement.
• Implement effective and efficient Accreditation internal audit and management reviews.
• Maintain a database of all Certification approvals and licences to operate within sphere of control such as SANAS accreditation, RVA accreditations, and memorandums of understanding with organisations and regulators.
• Monitor and highlight changes in the relevant Accreditation Body requirements and coordinate implementation of accreditation technical support if required.
• Ensure the compilation of all necessary documentation and regular progress reporting as it relates to Management Systems Certification projects.
• Analyse all administration and control related complaints and non-conformances and provide advocacy to management on trends and possible preventative actions.
• Conduct national and international market, technical and analytical research for accreditation projects as required.
• Ensure that all projects within scope of control are appropriately managed as per cost, quality and stakeholder requirements.
• Manage the relevant service level agreements with the commercial clusters.

Risk and Compliance Management

• Ensure the mitigation of the functional unit’s risk profile through the application of fraud controls and risk prevention principles and implementing of sound governance and compliance processes and tools to identify and manage risks.
• Responsible for the coordination and maintenance of quality risk management in line with ISO/SANS, Accreditation and regulatory requirements.
• Monitor changes in the regulatory environment and ensure that appropriate operational controls are implemented to address new requirements.
• Support and provide evidence to all internal and external audit, Accreditation and regulatory requirements.
• Oversee the maintenance and enforcement of related Service Level Agreements to minimise business risk and ensure business continuity.
• Ensure adherence in the team to all relevant laws, policies and Standard Operating Procedures throughout the organisation.

People Management

• Proactively supervise all resources in order to ensure that the operational plans are effectively executed.
• Maintain excellent human capital performance through employee empowerment, skills development and retention and succession planning within the team.
• Maintain an environment where employees respect and adhere to company standards of integrity and ethics by integrating these values into all processes, procedures and practices.
• Contribute to diversity management initiatives.
• Implement a learning culture within scope of control.
• Execute performance management in line with the SABS policy within the team, and address performance challenges and develop subordinates to meet the expected performance standards.
• Provide support in recruiting and retaining key talent and other critically skilled personnel to manage internal processes and supervise the tactical, daily analytical work of the team.