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About SABS

The South African Bureau of Standards (SABS) is mandated to develop, promote and maintain South African National Standards (SANS); promote quality in connection with commodities, products and services; and render conformity assessment services and assist in matters connected therewith. Working for the SABS opens the mind to the world around you. We offer diverse career paths in a dynamic environment that nurtures and recognises talent and potential. Become part of our vision of being a trusted standardisation and business assurance solution provider and join a team that fosters accountability, excellence and innovation in an inclusive workplace.

SABS is an equal opportunities employer, and our recruitment will be done in line with the Employment Equity Act 55 of 1998 and our EE Policy.

Please note by responding to the advertisement, you consent to the collection, processing, and storing of your Personal Information in accordance with the Protection of Personal Information Act (POPIA). Your information will be used solely for purposes of recruitment and more specifically for the position you have applied for, and will not be shared with third parties without prior consent unless required by law.

Please note that applications received after the closing date will not be considered.

Purpose Statement

To provide planning and administrative support to the department so as to ensure that service delivery is optimized.

Minimum Requirements

Qualifications

Diploma in Office or Business Administration or a related field

Work Experiance

1 – 2 years relevant planning work experience within an administrative environment.

Duties and Responsibilities

Functional Management

• Plan and schedule all Accreditation assessments according to relevant ISO and regulatory requirements in consultation with the Manager.
• Update assessment job status on planning system.
• Update the Accreditation assessment planning master schedule.
• Administer all ad-hoc / short notice changes to assessment plans.
• Record all assessment postponements.
• Assist in verifying status of IRQ’s submitted to Accreditation through the IRQ system within set timelines.
• Assist in providing guidance to assessors during external assessments (SANAS/RVA).
• File, update and manage all documents appropriately as per standard operating procedures.
• Provide general administration support and logistics coordination (e.g., meetings, training, room bookings, etc.) for Accreditation as required
• Assist with the compilation of relevant documents, reports, etc. as required.
• Prepare agendas, reports, documents and meeting packs for agreed upon meetings.
• Maintain the relevant filing and record management system for Accreditation and other office flow procedures to ensure easy retrieval of records.
• Perform special projects as directed by the Manager, including the review, research, summarization and analysis of information.
• Perform the required quality checks of permits and certificates.
• Attend key meetings with the Manager with the purpose of ensuring follow-up and execution on identified actions.
• Assist with the compilation of strategic documents for the Manager.

Risk and Compliance Management

• Assist in identifying and adhering to fraud controls, risk prevention principles, sound governance and compliance processes, and tools to identify and manage risks.
• Support and provide evidence to all internal and external audit, Accreditation and regulatory requirements.
• Maintain quality risk management standards in line with ISO and regulatory requirements.
• Maintain and enforce all related Service Level Agreements to minimise business risk and ensure business continuity.
• Review related Standard Operating Procedures in consultation with the Managers and Executives to ensure business optimisation.
• Adhere to all relevant laws, policies and Standard Operating Procedures throughout the organisation

Stakeholder Management

• Build and maintain effective internal and external stakeholder relationships for the purpose of expectations management, knowledge sharing and integration, and to manage the organisation’s reputation
• Actively liaise and build relationships with SABS clients and service providers so as to ensure that the service standards are met appropriately.
• Uphold the image of the office of the Head in all interactions with stakeholders.
• Coordinate the flow of information, providing a central point of contact for internal and external customer’s queries and/or complaints.
• Convene and attend meetings and present relevant information to relevant stakeholders when required.
• Implement timeous communication on progress and challenges in achieving the tactical work plans to impacted stakeholders.