Customer Experience Administrator (3 Months Contract)

Capsicum Culinary Studio


Date: 1 day ago
City: Port Elizabeth, Eastern Cape
Contract type: Full time
Division Capsicum Culinary Studio Business Unit Gqeberha Minimum experience Entry Level Company primary industry Hospitality Job functional area Customer Service
LOCATION
Port Elizabeth Campus

To manage the front-of-house duties and responsibilities at the welcoming area of the campus, answer all telephonic calls in a professional manner and route the calls to the required extension & provide efficient ad hoc administrative support to the Campus Head and Customer Relations Officer.

KEY RESULT AREAS
  • Manage the front of house duties at the welcoming area of the campus and answer telephonic calls in a professional manner and route call to the required extension.
  • Provide efficient administrative support to the Campus Head and Customer Relations Officer (CRO).
  • Assist Campus Head and Customer Relations Officer with the implementation and maintenance of ad hoc projects, as and when required.
QUALIFICATIONS:
  • Grade 12 qualification (non – negotiable).
  • Basic Higher Certificate (Preferred).
  • MS Office Full package.
  • MS Office Advanced.
EXPERIENCE:
  • 2 years administration front office.
  • 1-year Executive assistant.
SKILLS:
  • Advanced Oral & Written Communication.
  • Time Management & Planning.
  • Willingness to Learn.
  • Customer Service Focused.
  • Excellent communication and interpersonal skills.
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