Airbnb Virtual Assistant

Position: Airbnb Virtual Assistant

Working Hours: Monday to Friday; 9:00 AM to 6:00 PM CT (Texas time)

Location: Remote (Preferred: South Africa)

We are looking for a strategic, self-starting individual to manage and optimize a portfolio of Airbnb properties. The ideal candidate combines analytical thinking with a hands-on, human-first approach to guest experience.

Key Responsibilities

• Manage and optimize multiple Airbnb property listings for performance and visibility
• Conduct competitor analysis to inform pricing and positioning strategies
• Maintain prompt, thoughtful communication with guests—prioritizing a personal touch over AI-generated responses
• Proactively identify and implement small improvements to drive incremental gains in performance
• Coordinate with cleaning teams, maintenance providers, and other vendors as needed
  
  

Nice To Have

• Comfortable handling occasional phone calls with guests to resolve issues or provide assistance
  
  

Ideal Candidate

• Highly organized and self-motivated
• Detail-oriented with a continuous improvement mindset
• Excellent written communication skills
• Customer-first attitude with a warm and professional demeanor