Senior Associate Networking Technical Services (TS) Systems Integration Specialist
NTT DATA
Date: 1 day ago
City: Durban, KwaZulu-Natal
Contract type: Full time

Job Requirements
Work Experience
Job Profile Summary
The Senior Associate Networking Technical Services (TS) Systems Integration Specialist is a developing subject matter expert, responsible for ensuring that client solution requirements are resolved in line with Service Level Agreements (SLAs).
This role performs configurations, actions installations and attends to break/fix events.
This role works towards associate to professional level certification, whilst at the same time developing business knowledge.
Key Responsibilities:
- Owns larger portions of an installation, break/fix incidents at a low to medium level of complexity during project lifecycle
- Takes responsibility for problem resolution and troubleshooting during project lifecycle
- Escalates complex problems to the relevant third parties.
- Assists with the documentation of standard operating procedures relating to installations and fixes during ops handover
- Compiles and maintains project administration (Time Capture and feedback to stakeholders)
- Conducts elementary presentations within the customer's organization.
- Expected to take leadership from senior resources on relevant technologies according to specialization and best practice.
- Performs any other related task as required.
Knowledge and Attributes:
- Developing fundamental project and administration ability.
- Developing understanding and appreciation of technical design principles and compute layers.
- Ability to develop an understanding of fundamental project and administration processes.
- Display a strong learning orientation.
- Good verbal communication skills.
- Demonstrate a client service orientation.
- Hands-on proactive in approach.
Work Experience
Academic Qualification and Certifications:
- Bachelor's degree or equivalent in Information Technology or Computing or a related field.
- Professional level certification in different Networking technologies such as Cisco CCNP, Aruba ACP-CA or ACMP, F5 201/301
Installation knowledge of the following technologies would be advantageous- Cisco Meraki Routing/Switching
- Cisco Wireless
- Cisco ISE
- Cisco Viptela SDWAN
- Cisco Catalyst Centre
- Aruba Central
- Aruba ClearPass
- F5 BIG -IP Server Load Balancing
- InfoBlox DDI (IPAM) Ekahau – Wireless Survey
Required Experience:
- Minimum 4 years’ work experience in technical implementation engineering, specific to Networking technologies.
- Moderate level of experience engaging with clients and conducting presentations.
- Moderate level of experience in Networking technologies such as routing, switching, Wireless, SDI distribution, core and access layers.
- Moderate level of experience in diagnosis and troubleshooting.
See more jobs in Durban, KwaZulu-Natal