Agency and Government Sales Manager

Key Accountabilities:

• Set and track revenue targets relevant to the portfolio
• Regular reporting on sales activity
• Drive and actively engage in the sales process to ensure stakeholder needs are met
• Monitoring of annual commitments and regular tracking and trending of spend
• Build and develop strong stakeholder relations within the Government and Agency portfolio
• Develop new lines of business within the portfolio and maintain existing business
• Manage the stations’ CRM opportunities for advertiser benefit in both the agency and government portfolios.

Mentorship and Development:

• Develop skills and knowledge within the sales teams through on the job development and training
• Accompany and assist the sales team in presentations and workshops
• Assist with the recruitment and training of new sales staff
• Sales training once per month
• Share and learn best practices with/ from Mediamark

Project Management:

• Assist in the initiation and negotiation of key projects/ client projects

Strategy:

• Assist in the implementation of the sales strategy, in line with stations vision, goal and company strategy
• Provide input to the overall strategic objectives of the station
• Provide input of ideas, initiatives and innovations for the future wellbeing of the company
• Assist with the growth, customer care and competitive strategy
• Providing strategic interventions as and when required

Operational and People Management:

• Attending to key customer relationship management
• Problem solving and finances
• Understanding customer needs and requirements
• Identity new business opportunities for new & existing clients
• Ensure that all sales are capture on the CRM system – Pipefy and Active Campaign
• Foster a positive and motivating working environment for employees within the department
• Instill the values of East Coast Radio
• Together with HR implement the performance management system effectively. PEPs and PIPS
• Implementing discipline when necessary
• Uphold the standards of the company

Qualification Requirements:

• Grade 12
• Relevant Degree/Diploma

Experience and Skills Requirements:

• At least 8 years’ experience in the advertising and media sales environment
• Valid Code 08 Drivers License
• Business management principles
• Customer relationship management
• Ability to recruit, train and manage sales staff
• Understanding of research and Insights and media currencies
• Thorough understanding of the sales and marketing process
• Broad radio and all media knowledge
• Government knowledge or operations