Digital Wellness Support Coordinator (Remote, Flexible Hours)
Growth Troops
Date: 15 hours ago
Contract type: Contractor
Remote

Help patients start their wellness journey—all from your laptop.
We’re hiring a Digital Wellness Support Coordinator to be the first point of contact for potential patients reaching out via SMS. You’ll also provide occasional phone support and serve as a knowledgeable, compassionate guide to help clients access the care they need.
This flexible, part-time role is ideal for someone seeking supplemental income with the freedom to respond on their own schedule—while still being responsive and engaged during core hours.
Your Day-to-Day Responsibilities:
We’re hiring a Digital Wellness Support Coordinator to be the first point of contact for potential patients reaching out via SMS. You’ll also provide occasional phone support and serve as a knowledgeable, compassionate guide to help clients access the care they need.
This flexible, part-time role is ideal for someone seeking supplemental income with the freedom to respond on their own schedule—while still being responsive and engaged during core hours.
Your Day-to-Day Responsibilities:
- Quickly reply to inbound text inquiries with professionalism and warmth
- Ask thoughtful questions to uncover client needs and goals
- Schedule calls via tools like Calendly when deeper conversations are needed
- Input and update client data in our CRM and scheduling platforms
- Build rapport with new leads and foster trust over time
- Send helpful, friendly follow-ups as needed
- Learn digital tools quickly and enjoy working with online platforms
- Communicate clearly through text and voice
- Are reliable, detail-oriented, and organized
- Can stay lightly “on call” and respond during East Coast daytime hours
- Have an interest in telehealth, wellness, or patient advocacy
- Enjoy meaningful interactions and are naturally empathetic
- Remote and part-time with flexible scheduling
- Competitive pay structure
- Training on industry-leading platforms
- Mission-driven work that genuinely helps people
- A caring, curious, and collaborative team environment
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