Funeral Agent - Howick

RESPONSIBILITIES INCLUDE:

• Positively uphold the AVBOB brand at all times.
• Arrangement and execution of funerals in line with AVBOB standards and client’s needs.
• Upholding high levels of customer services to AVBOB clients
• Operational management of the branch.
• Management of the AVBOB funeral branch in line with the legislative requirements.
• Management of infrastructure (buildings, fleet, operational equipment, etc.) in line with the set AVBOB standards.
• Management of AVBOB stakeholders (internal and external).
• Management training and development of branch staff.
• Business focus and drive to achieve business deliverables.

QUALIFICATION REQUIREMENTS FOR THIS POSITION:

• Relevant business related post-matric qualification.
• Computer literacy.

SKILS REQUIRED FOR THE POSITION:

• Business acumen (operational, sales, marketing and customer service).
• People management skills.
• Business and functional experience in the funeral industry will be an advantage.
• Good financial management experience will be a definite advantage.