Head Field Guide
Newmark Hotels
Date: 1 day ago
City: Graaff-Reinet, Eastern Cape
Contract type: Full time

Job Advert Summary
We are seeking an experienced and passionate Head Field Guide to lead our guiding team and ensure the highest standards of guest experience, safety, and environmental responsibility. This leadership role is ideal for a seasoned guide with strong mentoring skills and a deep understanding of wildlife, conservation, and guest engagement.
Minimum Requirements
- FGASA Professional Field Guide (NQF4/NQF5 minimum).
- Advanced Rifle Handling (ARH) certification.
- Backup Trails Guide or Lead Trails Guide certification (if bush walks are required).
- Track & Sign Specialist (advantageous).
- Valid First Aid and Driver’s License with PDP.
- Minimum 5 years’ guiding experience, with at least 2 years in a leadership or senior role.
- Excellent communication, organizational, and administrative skills.
Duties and Responsibilities
Key Responsibilities:
- Leadership & Mentorship:
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- Lead, motivate, and mentor a team of field guides to deliver exceptional guest experiences.
- Facilitate skills development and performance feedback for all guiding staff.
- Team Management & Scheduling:
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- Oversee daily guide scheduling and coordination of game drives, bush walks, and special activities.
- Ensure adequate staffing for VIP and specialized excursions.
- Standards & Compliance:
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- Uphold and enforce all safety protocols and ethical guiding practices.
- Ensure guiding activities comply with FGASA, lodge, and conservation standards.
- Guest Engagement:
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- Host VIP guests and manage specialized requests, including advanced tracking excursions.
- Collaborate with lodge management to create unforgettable wildlife and nature experiences.
- Conservation & Strategy:
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- Work closely with the conservation team to align guiding activities with environmental goals.
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