Telemarketer

THE SUCCESSFUL CANDIDATES WILL BE RESPONSIBLE FOR:

• To successfully sell AVBOB insurance products and maintain business.
• Keeping of daily, weekly and monthly statistics.
• Accurate typing and loading of client information.
• Meeting of sales targets as set by management.
• Compiling of statistics reports to management on a weekly basis.

CANDIDATES SHOULD BE IN POSSESSION OF:

• Must be a South African citizen and must be under the age of 35 years’.
• Must be unemployed and achieved a 3-year qualification with a recognised public institution or TVET College.
• RE5 and FAIS recognised qualification will be an advantage.
• High proficiency in English (ability to speak and understand) and fluency of an African language (will be an advantage).
• Mathematics/ Accounting (school subject).
• Computer skills is a must and Client Services or Customer Care course (will be an advantage).
• Data capturing and report writing.

TECHNICAL AND BEHAVIOURAL COMPETENCIES:

• Sound knowledge of sales techniques.
• Extensive knowledge of telephone etiquette.
• Customer service or sales experience will be an advantage.
• Call Centre experience will be an advantage.
• Advanced computer literacy in email and MS Office and Windows.
• Planning, organising and accuracy.
• Written and oral communication.
• Resilience, problem solving and analysis.
• Commercial awareness, innovating and persuasiveness.