Logistics & Sales Order Controller

Position Summary Logistics controller and sales order processing Role and Responsibilities Inbound Management: Import information

• Check shipping notice and send mid/long term inbound plan to LSP / SDSZA
• Check daily inbound cargo at discharging port
• Check inbound priority based on service parts back order
• Send inbound delivery request to LSP for urgent GR plan
• Responsible for all Inbound Containers and Air Freight Shipments
• Supply an Inbound Goods in transit report to 3PL and SDSZA
• Ensuring on Time Goods Receipting of all products

Outbound Management: Goods Issue

• Check compliance with customer requests
• Check unshipped order status
• Display Shipment Status
• Unshipped Delivery Orders after Planned G/I days

Outbound Delivery

• Monitor outbound delivery process
• Check outbound In-transit stock report.
• Check Goods Issue vs. Billing for open orders
• Analyze outbound delivery lead-time

Sales Order Processing

• Booking confirmation of orders.
• Processing of Sales Orders and Delivery Orders
• Following up and expediting pricing issues.
• Following up and expediting credit limit approvals.
• Quality control when processing orders to reduce failed deliveries.
• Customer relationship management – internal and external
• Managing and maintaining customer back orders
• Proactively checking sales target vs actuals and supporting KAMs with regards to achieving their sales targets

Skills and Qualifications

• Has substantial understanding on the job and applies knowledge and skills to complete a wide range of tasks
• Works on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations
• Normally receives little instruction on everyday work and general instructions on newly introduced assignments
• Typically requires a minimum 3 years of related experience since TB1