Senior System Administrator

Job Description

Motus Mobility Solutions (MMS) is a world leader in its field of specialisation offering a variety of financial products for motor vehicles. MMS aims to creatively solve problems and add value to people by ensuring Mobility for Good.

MMS forms part of the Motus Group, a leading JSE listed Company in the Automotive Industry where performance is driven by three keystones, 1. Leaders, 2. Innovation & 3. Customer Champions.

MMS is seeking to employ a qualified and experienced Senior System Administrator. The successful candidate will join our dynamic and highly skilled Information Technology (IT) Team.

If you are seeking an exciting and rewarding opportunity, then this is the career journey you’ve been waiting for.

Position Overview

The VMware and Mitel Specialist is responsible for designing, implementing, managing, and troubleshooting virtualized environments using VMware technologies alongside Mitel telecommunication systems. The role focuses on ensuring optimal system performance, high availability, and seamless integration between virtual infrastructure and communication platforms.

Specific Role Responsibilities

VMware Responsibilities:

Virtual Infrastructure Management:

• Design, deploy, and manage VMware environments, including vSphere, ESXi hosts, VVOLS, vCenter Server, and virtual networks
• Perform regular maintenance, upgrades, and patching for VMware products

System Performance Optimization:

• Monitor virtual machines (VMs) for performance and scalability
• Optimize storage, computer, and network resources in virtualized environments

Disaster Recovery:

• Set up and manage VMware Site Recovery Manager (SRM) for failover and business continuity
• Conduct regular backups and testing of disaster recovery procedures

Troubleshooting:

• Diagnose and resolve virtualization issues
• Collaborate with IT teams to resolve compatibility and performance challenges

Mitel Responsibilities:

Unified Communications Administration:

• Configure and maintain Mitel systems, including MiVoice Business, MiCollab, and MiContact Center
• Manage call routing, PBX setup, SIP trunks, and voice mail systems

System Integration:

• Integrate Mitel solutions with VMware environments or other third-party systems
• Work with APIs or middleware to enable unified communication

User Support and Training:

• Provide end-user support for Mitel solutions and troubleshoot VoIP or UC issues
• Conduct training sessions on Mitel system functionalities

Maintenance and Monitoring:

• Monitor system health and ensure uptime for Mitel platforms
• Perform regular software updates and patches for Mitel products

Qualifications and Experience

Work Experience/ Requirements:

• 3-5 years professional hands-on experience with VMware and Mitel technologies
• Proven experience in complex virtualized environments and unified communications systems

Certifications:

• VMware Certified Professional (VCP)
• Mitel Certified Engineer (MiVoice, MiCollab)
• ITIL Foundation (for service management) Optional
• CCNA Certification Networking basics

Skills and Personal Attributes

Technical Skills:

• Expertise in VMware technologies (vSphere, vSAN, NSX, vCenter)
• Strong understanding of Mitel UC solutions (MiVoice, MiCollab, MiContact Center)
• Experience with VoIP, SIP protocols, and PBX systems
• Familiarity with networking (LAN/WAN, VPN, VLANs, firewalls) and storage systems
• Proficiency with scripting tools like PowerShell or Python (for automation)
• Proficiency with Windows Server and Linux
• Experience in Hyper-V

Soft Skills:

• Excellent troubleshooting and analytical skills
• Strong communication and interpersonal abilities
• Ability to work in a team environment and collaborate across departments

• Analytical and problem solving skills
• Learning & researching
• Planning & organising
• Delivering results and meeting customer expectations
• Able to operate effectively in a team environment with both technical and non-technical team members
• Respectful and reliable
• Criminal and credit clear
• Reliable or own transport
• Punctual
• Own and live up to the Company values