Technical Consultant (US Hours)
MRI Software
Date: 6 hours ago
City: Cape Town, Western Cape
Contract type: Full time
From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people’s lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you.
Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special.
And we’re insanely dedicated to creating a work environment that you look forward to every single day. That’s why we invest heavily in our employee engagement, so you enjoy the tech industry’s best perks. Together with the whole Pride, (lion roar for "family") employees, customers, and partners, we’re on a mission to break new ground and lead the real estate industry into a digital-first future.
We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in the Cape Town office.
Role Overview
As a Technical Consultant at MRI Software, your role is to be an expert at understanding MRI Software's data. We expect you to aid various teams in drawing insight from our data. This includes working with clients to create dashboards, visualizations, algorithms, reports, and business tools for use across the organization. If you're passionate about analytics, love to learn, enjoy collaborating cross-functionally, and are excited to work with massive amounts of data, this is a great opportunity to grow your skills and contribute to the success of a top-tier technology company.
This role follows North American (EST) hours.
Responsibilities
The ideal candidate has some consulting experience as well as an understanding of the real estate, facilities or workplace management domains. They have excellent written and communication skills, is driven to solve customer business challenges, and flexible to work and support across regions globally.
We want our teams to love working here, so we’ve created some incredible perks for you to enjoy:
Amazing growth takes amazing employees. Are you up to the challenge?
As a global company, we believe diversity brings benefits for our people, customers and clients. This is why MRI Software is committed to being an inclusive employer, regardless of your ethnicity, religion, sexual orientation, gender identity, disability, age, military and veteran status.
Diversity, Equality and Inclusion are values that are critical to our success; come and see for yourself.
Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special.
And we’re insanely dedicated to creating a work environment that you look forward to every single day. That’s why we invest heavily in our employee engagement, so you enjoy the tech industry’s best perks. Together with the whole Pride, (lion roar for "family") employees, customers, and partners, we’re on a mission to break new ground and lead the real estate industry into a digital-first future.
We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in the Cape Town office.
Role Overview
As a Technical Consultant at MRI Software, your role is to be an expert at understanding MRI Software's data. We expect you to aid various teams in drawing insight from our data. This includes working with clients to create dashboards, visualizations, algorithms, reports, and business tools for use across the organization. If you're passionate about analytics, love to learn, enjoy collaborating cross-functionally, and are excited to work with massive amounts of data, this is a great opportunity to grow your skills and contribute to the success of a top-tier technology company.
This role follows North American (EST) hours.
Responsibilities
- Work with clients to understand their needs.
- Understanding your business stakeholders’ objectives, the metrics that are the most important to them, and how they measure their performance.
- Turning business requirements into technical requirements and documented specifications.
- Presenting solutions to stakeholders (non-technical audiences) and soliciting constructive feedback.
- Assisting with the development, testing, and maintenance of website applications.
- Investigate client requests regarding technical details of applications and integrations.
- Providing ongoing support to software platforms and adapting to evolving requirements and ecosystems.
- Learning from and sharing knowledge with your teammates to grow the services team.
The ideal candidate has some consulting experience as well as an understanding of the real estate, facilities or workplace management domains. They have excellent written and communication skills, is driven to solve customer business challenges, and flexible to work and support across regions globally.
- Demonstrated ability to learn software and new technologies.
- Strong understanding of software development methodologies and tools.
- Experience with C# or similar object-oriented programming language.
- Experience with HTML, CSS, and JavaScript.
- A basic understanding of databases and SQL.
- Ability to maintain internal technical documentation.
- Strong business acumen, high energy, self-motivated and ability to work under pressure.
- Excellent organization skills and proven ability to multi-task.
- Good presentation, written and oral communication skills.
- Ability to work in a fast paced, team-oriented environment.
- Flexible working hours
- Bachelor’s degree or equivalent work experience
- Previous experience in customer/client service or consulting is helpful
We want our teams to love working here, so we’ve created some incredible perks for you to enjoy:
- We want our staff to love working here, and so we’ve created a few unique perks such as office breakfasts, quarterly lunches and virtual social events. Additionally, we value your input in your employee experience and have employee-led groups such as our DEI committee, employee resource groups such as Women and Allies, and our Pride Event Group
- Have confidence in your health with our offered Medical Aid Scheme.
- Invest in our competitive Personal Pension plan and help set you up for your future.
- Big on family? So are we! Here at MRI Software, we recognise that your family is important, and being able to spend quality time with your family as it grows is a wonderful experience. Therefore, the MRI Software Parental Leave benefit is designed to give you the opportunity to spend time with your new arrival(s).
- Enjoy a fantastic work-life balance with 25 days of annual leave plus Public Holidays, in addition to a bank of 16 hours of "Flex Time Off" to be used whenever and however you choose!
- Further your professional development with our Tuition Reimbursement Schemes
- Enjoy the flexibility of working from anywhere in the world for two weeks out of the year!
Amazing growth takes amazing employees. Are you up to the challenge?
As a global company, we believe diversity brings benefits for our people, customers and clients. This is why MRI Software is committed to being an inclusive employer, regardless of your ethnicity, religion, sexual orientation, gender identity, disability, age, military and veteran status.
Diversity, Equality and Inclusion are values that are critical to our success; come and see for yourself.
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