Account Growth Manager (Durban)

RESPONSIBILITIES:

• Provide ongoing service and support to corporate account clients.
• Install new devices for corporate account clients.
• Execute branding across corporate account clients.
• Train and support within the FNB channel to ensure product knowledge and efficiency.
• Identify and generate leads for the PWF segment of the business.
• Organise and execute promotional activities with selected partners.
• Grow and signup consumers for the 1Voucher through targeted outreach.
• Provide feedback and reporting to support operational improvements and strategic decision-making.

MINIMUM REQUIREMENTS:

• Matric
• Minimum of 3 years’ experience working in the informal market and retail partners.
• Valid driver’s licence
  

  REQUIRED KNOWLEDGE / TECHNICAL SKILLS:

  
  

• Demonstration of basic sales skills including understanding how to talk to customers, explain product/ device benefits and encourage signups.
• Ability to build trust and rapport with clients through regular visits and follow-ups
• Comfortable using smartphones, apps and digital tools/ devices (including MS Tools such as PowerPoint and Excel)
• Understanding of basic record keeping principles
• Speaks clearly and confidently and can present well in a formal setting or to senior management
• Demonstrates the ability to take responsibility for meeting daily tasks and performance targets (KPIs) with minimal supervision.

COMPETENCIES / ATTRIBUTES:

• Professional presentation and conduct
• Effective communication
• Customer relationship management
• Problem solving
• Planning and organising
• Effective time and priority management
• Adaptability and flexibility
• Negotiation
• Feedback and reporting