Social Media Manager / Virtual Assistant - 38668421468
Somewhere
Date: 23 hours ago
City: Cape Town, Western Cape
Contract type: Full time
Remote
Social Media Manager / Virtual Assistant
Location: Remote (South Africa or Philippines preferred)
Compensation: $1,000-$1,500 USD/month
Industry: Mental Health & Wellness
Schedule: Monday to Friday to accommodate UK/London time zone (GMT+1)
About The Role
We’re looking for a reliable, creative, and detail-oriented Social Media Manager / Virtual Assistant to support a compassionate and high-integrity mental health practice. This is a dual role where you’ll manage day-to-day administrative support while driving consistent, meaningful engagement across social media platforms like Facebook, Instagram, and LinkedIn.
The ideal candidate brings a proactive mindset, exceptional attention to detail, and a warm, professional tone in all client-facing communication. Experience within the mental health field or a related area—and a strong sense of confidentiality and empathy—is a big plus.
Key Responsibilities
Social Media Management
Location: Remote (South Africa or Philippines preferred)
Compensation: $1,000-$1,500 USD/month
Industry: Mental Health & Wellness
Schedule: Monday to Friday to accommodate UK/London time zone (GMT+1)
About The Role
We’re looking for a reliable, creative, and detail-oriented Social Media Manager / Virtual Assistant to support a compassionate and high-integrity mental health practice. This is a dual role where you’ll manage day-to-day administrative support while driving consistent, meaningful engagement across social media platforms like Facebook, Instagram, and LinkedIn.
The ideal candidate brings a proactive mindset, exceptional attention to detail, and a warm, professional tone in all client-facing communication. Experience within the mental health field or a related area—and a strong sense of confidentiality and empathy—is a big plus.
Key Responsibilities
Social Media Management
- Manage and regularly update social media accounts (Facebook, Instagram, LinkedIn)
- Create and schedule original, engaging content that aligns with the therapist’s tone and services
- Respond to comments and messages in a professional and compassionate voice
- Track social media performance and recommend improvements
- Write blog content and upload to websites
- Maintain and update visual and written content across two WordPress websites
- Design and layout client-facing materials, including questionnaires and psychoeducational handouts
- Collect and organize email contacts to support newsletter creation and distribution
- Producing a Newsletter, using MailerLite.
- Handle inbox management, appointment scheduling, and general data entry
- Maintain organized digital filing systems and track client documentation accurately
- Ensure accurate client invoicing through Stripe
- Upload invoices correctly to relevant portals (e.g., Aviva Insurance, other provider platforms)
- Support onboarding and form management via Jot Form
- Stripe (for payment and invoicing)
- Jot Form (for intake forms and questionnaires)
- Aviva Insurance portal (or willingness to learn)
- Social media scheduling tools (e.g., Buffer, Later, or similar)
- WordPress (for website updates and blog uploads)
- Experience with Acuity
- Newsletter tools: MailerLite or Mailchimp
- Google Workspace (Drive, Docs, Calendar)
- 1-3 years of experience in social media management and/or virtual assistant roles
- Strong creative writing and content creation skills
- Excellent attention to detail—accuracy in invoicing and client documentation is critical
- Highly organized with solid administrative and communication skills
- Empathetic and professional tone—especially in mental health-related content and client interactions
- Familiarity with confidentiality practices and sensitivity in handling client information
- Able to work independently with a proactive and problem-solving attitude
- Experience or interest in mental health, therapy, or wellness is strongly preferred
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