Functional Configuration Consultant

Job Description Hello Future Functional Configuration Consultant (Case Management)

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change Overview of the role:

• To participate in the configuration, implementation, ongoing maintenance and support of the applicable system/module. Takes responsibility for a single module.
• To consult with clients on system requirements, analyse and formulate innovative technical solutions to achieve efficiencies and cost containment based on time, risk process and re-usability of solutions.

You will be responsible for:

• Participate in the configuration, implementation, ongoing maintenance and support of the applicable system/modules.
• Take responsibility for one module
• Analyse and interpret business requirements to formulate a solution.
• Estimate, execute and oversee all approved development and configuration items and ensure delivery according to business requirements documentation.
• Compile, develop and review the required technical documentation with clear translation of business requirements into functional requirements specifications.
• Ensure documentation is prepared across the system development life cycle.
• Provide input into the compilation of training material on the solution to internal clients, end users & relevant stakeholders.
• Comply, understand, and align to all steps within the System Development Life Cycle and ensure governance in terms of legislative and audit requirements.
• Extract and analyse data against business rules, policy, and practice and make recommendations to relevant stakeholders.
• Formulate and implement solutions based on client needs to support new/existing product development projects to derive a clear understanding of the client’s needs and requirements through provision of subject matter expertise.
• Work with relevant stakeholders to assess impact and benefit to business.
• Provide input and assist business to achieve efficiencies through optimized processes.
• Control expenditure and identify process improvements to contain and reduce costs.
• Deliver customer experience excellence in own service delivery aligned to Organisational values and service standards.
• Participate in planned activities that are appropriate for own development.
• Develop, encourage, and nurture collaborative relationships across area of specialisation.

What you will need:

• Over 5 years experience

You will have access to:

• Opportunities to network and collaborate.
• Challenging Work.
• Opportunities to innovate.

Are you interested to take the step? We look forward to engaging with you further. Apply now! #Post #FNB #LI-NH1 Job Details Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below 16/06/25 All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.