Specialist - Cyber Security.MTN Converged Solutions

MTN GROUP HUMAN RESOURCES

JOB PROFILE

(Last Update – 2023/03/20)

Title of job: Specialist: Cyber Security

N umber of subordinates: 0

MTN Job Level: 2

Location of the job:

MTN Innovation Centre

Solid Reporting Line: Snr Manager: Security Platforms Dotted Reporting Line:

Mission/ Core purpose of the Job Working closely with the MTN Executive Leadership Team and the Opco CEOs, the Executive: Group

• Mission/ Core purpose of the Job
  

Deliver specialist technical knowledge on the Technology Enterprise Systems within the TCoE(Technology Centre of Excellence) in line with the business requirements of MTN SA enterprise business customers and all other OPCOs.


2. Context (Global influences, environmental / industry demands, organisational mission etc.)

• An ever-changing landscape of Cyber Security for both on-Prem and Cloud workloads.
• Ability to keep track of global technology advancements and stay abreast of standardization work of relevant industry bodies
• Highly competitive market with increasing competition
• Rapidly moving technological field
• Ongoing research and knowledge acquisition
• Global and local market dynamics and development
• Client and technology demand and growth trends
Trends within the industry as being experienced and embraced Internationally and locally

3. Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA's)

Task Complexity:

Strategic Input

• Contribute to the design and build of the Cyber Security platforms for Managed security services.
• Participate in the translation of Cyber Security products and architecture into detailed designs for implementation
• Assist in formulating inputs towards the technology strategy.
• Assist in the build and operate effort in line with the strategy to internally build and support Cyber security platforms.

Planning & Delivery

• Responsible for the timely planning of all Cyber Security platforms in support of the Security product roadmap.
• Collaborate and provide business with knowledge of the technical capability of the platforms
• Understand business requirements and be able to translate these into technical terms
• Manage design guidelines for Cyber Security Platforms
• Ensure translation of high level plan to low level design
• Prioritise access/core Cyber Security network growth
• Identify geographical location for equipment to be installed
• Verify configuration
• Ensure implementation of Cyber Security plans is carried out fully with a smooth handover to Network Operations for cutover and integration into the live network
Ensure that policies, procedures and quality standards are adhered to in the planning process

Network Optimisation & Performance

• Ensure quality objectives are met and maintained
• Ensure future proof Cyber Security plans to guarantee deliverables are met according to customer requirements both internal and external
• Track and report on performance problems to the planning team
• Investigate performance issues and identify changes required on division level
• Review design and drive optimization changes
• Contribution to Tender evaluations and formulations
• Provide T2/T3 support to the managed Firewall service
Willing to work overtime and do standby support

Communication and co-ordination

• Ensure communication of with the project office for any Cyber security build projects
• Prepare implementation and integration documentation
• Co-operate with and support of other network group departments at all levels
Manage and interface with other areas of the MTN business outside of the Cyber Security department as required for successful planning and implementation (e.g. with Suppliers, 3rd Parties, local Cyber Security Engineers and Business & Logistics department to ensure that contracts from a technical perspective are negotiated in the best interest of MTN)

Financial Management

• Continuously strive to identify and eliminate non-contributory expenditure
Assist line management to minimize expenditure in line with agreed budget

Project Delivery

• Take part in the execution of agreed Security projects
• Drive the design and implementation, tracking, monitoring and compliance of Projects
• Ensure that implementation projects are delivered within the stipulated time.
• Provide technical leadership on all technology discussion in the build of a new product.
• Ensure effective implementation of the integrated project management model
Risk management

Supervisory / Leadership / Managerial Complexity:

• Influence junior Cyber Security Specialist / Engineers (local or regional) w.r.t Cyber Security related issues and policy
• Communicate actively throughout Network Group
• Develop and manage standards and specifications
Ensure our graduate trainees are well introduces to our security platforms and show mentorship

4. Job Requirements (Education, Experience and Competencies)

Education:

• 3-year Degree or National Technical Diploma in Engineering
• CCNP/IP equivalent will be advantageous
• More than 3 years’ experience with FortiGate Firewalls
• NSE5 or Higher is desirable
• Experience with Vulnerability Management technologies like Tenable, Qualys will be an added advantage.
Fluent in English

Experience:

Minimum 2-3 years and in Telecommunications, with at least 3 years’ experience as a Cyber Security specialist with an emphasis on FortiGate firewall technologies. Excellent understanding of Cyber Security project rollouts.

Training:

• Cyber Security courses relating to Cyber, Cloud security, IP etc.
Management/Supervisory Training

Competencies:

Head - Big Picture Focus (10)

• Analytical Thinker - Manages the alignment and execution of tactical activities
• Problem Solver - Assists in solving business challenges but looks to others for advice and guidance
• Operational Value Creator - Executes on innovative commercial practices and identifies areas for continuous improvement
  

Heart – Emotionally Intelligent (20)

• Culture and Change Champion - Role models ethical practices by living the MTN values and vital behaviours for others to follow
• Supportive People Manager – Is self-aware and supports team capability development through opportunity creation for realising potential
• Relationship Manager - Builds relationships with customers and teams to uphold the MTN brand
  

Hands – Results Focused (50)

• Results Achiever - Drives team objectives and contributes to sustainability of results
• Operationally Astute - Clarifies priorities, plans, organizes and co-ordinates the work of others
  

Other:

• Training: • Products and Services • Systems – Crystal, Rockwell, Siebel, EPPIX, NICE and TCS, etc. • Operational Policies, processes and procedures • Computer training (Microsoft Office) • Report writing
Data and Statistical Analysis • HR Management and Labour relations knowledge • Project management

5. Authorities

6. Collaboration (Formal and Informal Relationships)

Responsibility towards:

Responsibility towards: • Direct reports: None • Matrix reports: Real Time Monitors • Key customers: Internal and External Customer Operations • Key suppliers: Marketing and Sales, Billing Operations, Corporate Operations, IS, Network Group, Shared Services, WFM, Handset suppliers, Training and HR • Relations, etc.:

• Key customers:
• Key suppliers: