HR Operations Partner

HR is looking for a HR Operations Partner to to collaborate with the HR team to drive efficient operations and bring a level of broad functional expertise to our global business
Key Responsibilities: As a HR Operations Partner you will be responsible for:

• Global HR Operations:
  • Responsible for addressing system-related activities in a timely fashion while maintaining a high level of quality and confidentiality
  • Ensures standard processes, timely data entry and, quick resolution of issues
  • Triages and responds to tier 2 level HR inquiries via shared inbox
  • Responsible for improving global HR Ops processes
  • Supports the benefits team
    • Including engaging with projects in the benefits/payroll space
  • Coordinates immigration cases with external counsel
• Business Partnering
  • Collaborates with Business Partners and key stakeholders to implement and communicate new processes, procedures, and functionality globally
  • Consults with and train employees, managers and HRBP’s as a Workday operational SME
  • Provides HR decision support to the HRBP community
    • Focus on enablement of the PPP/HRBP community
• Systems Support
  • Assists with a variety of operational/technical projects including foundational data setups & maintenance, troubleshooting issues, and the testing & implementation of system enhancements and new functionality
  • Actively participates in the ongoing redesign of HR Operations processes to improve accuracy, efficiency, and effectiveness
• Data & Analytics
  • Responds to HR Data requests on an ad hoc basis by directing users to self-service solutions or by creating new reports as appropriate
  • Audits and maintain HR data integrity by ensuring accuracy and consistency of input data while troubleshooting irregularities
  • Supports data governance and SOX & ITGC compliance processes as needed

Essential Skills and Experience:

• Strong verbal and written communication skills with the ability to build relationships quickly and to positively influence the customer experience
• Strong time management and organizational skills to ensure issue prioritization, response and follow through
• Exhibits outstanding judgment and discretion when dealing with confidential and highly sensitive people data
• Ability to collaborate and work in a team environment
• Able to routinely take initiative to identify issues and solve problems
• Thoroughly analyse information and make timely recommendations with minimal supervision
• BA or equivalent experience
• 3+ years of previous HR Ops experience in a global, matrixed organization preferred
• Hands on experience in HR Systems (experience in Workday preferred)
• Experience in a technology industry is desirable

#LI-YK1 DEI Statement Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.