Product Specialist
FirstRand
Date: 1 day ago
City: Johannesburg, Gauteng
Contract type: Full time

Job Description
To provide client support from product perspective
Hello Future Product Specialist,
Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
As part of our team in Motovantage, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change Are you someone who can:
As part of our team in Motovantage, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change Are you someone who can:
- Manage costs / expenses within approved budget to achieve cost efficiencies
- Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions
- Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members
- Maintenance of expert knowledge on relevant legislative amendments industry best practices and provision of proactive advice and solutions to relevant stakeholders
- Translate strategies into actionable goals and execute relevant projects / initiatives aligned to strategic objectives with specific performance measures and control systems to track progress
- Implement and maintain sound business processes that minimise FNB risk and deliver quality requirements specifications. Findings that area as a result of internal or external audit and client management and risk.
- Initiate and manage product research, data mining and quantitative analysis to ensure sustainability and future competitive growth
- Explore local and international markets for new products and trademarks in order to expand and strengthen the business' market position
- Facilitate the conversion of knowledge and ideas into new or improved products, processes, and services
- Manage own development to increase own competencies
- Management of training material and policy wording amendments and enhancements
- Maintenance and keen understanding of organization processes and roles in order to align all product
- and project initiatives
- Handling of steerco and product forums as well as client meetings
- Matric
- Product experience in a short-term insurance environment
- Opportunities to network and collaborate
- A challenging working environment that is progressive and agile
- Opportunities to innovate where initiative is taken and owned end to end
- Adaptable and curious
- Have a proven successful track record.
- Thrive in a collaborative environment.
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