Senior Manager - AI Change and Skills Development

Mission

The Senior Manager - AI Change & Skills Development plays a critical role in driving successful adoption and utilization of AI solutions across relevant Business functions and Opcos as applicable. The incumbent will ensure the AI solutions and platforms are seamlessly embedded in business processes enabling end users to leverage AI for enhanced productivity, efficiency and decision making

The role is responsible for identifying impacted end users, developing communication plans, end-user training to foster a culture of AI first. The role will also be monitoring AI adoption metrics and recommending strategies for enhancing utilization and effectiveness

The Senior Manager will play a pivotal role driving AI awareness and advocacy by designing and delivering AI upskilling programs curated to the relevant AI solutions, ensuring robust feedback mechanisms by tracking AI utilization, addressing user concerns and continuously improving AI solutions

Values

We at MTN are a purpose and value-led organization. At MTN, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, everyday. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood and empowered to live an inspired life.

Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us.

Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals.

Live Y'ello

• Lead with Crae
• Can-do with Integrity
• Collaborate with Agility
• Serve with Respect
• Act with Inclusion