Mid-Tier Business Analyst

Join Interfile and be part of South Africa’s leading Electronic Bill Presentment and Payment company. As a fintech innovator, we build and run some of the country’s largest e-services systems, delivering smart solutions to top financial institutions, corporates, and government departments.

You’ll work on large-scale systems and exciting projects used by millions. Enjoy a modern office near Monte Casino, complete with a certified gym, canteen, and great chill spaces.

A Mid-Tier Business Analyst supports project success by gathering and documenting requirements, analyzing business processes, and helping develop solutions. The role requires effective analytical thinking, clear communication, and a passion for problem-solving.

Responsibilities

• Collaborate with stakeholders, both internally and externally to understand business goals and requirements.
• Conduct a thorough analysis of business processes, systems, and data to identify improvement opportunities.
• Assist in documenting business requirements, user stories, and functional specifications.
• Participate in meetings and workshops to elicit and clarify requirements.
• Contribute to the development of process models, workflows, and UML diagrams.
• Support the testing and quality assurance activities to ensure deliverables meet requirements.
• Creation of training materials and user guide documentation.
• Stay updated on industry trends and best practices in business analysis
  
  

Requirements / Skills

• Proven experience as a Business Analyst, with at least 5 years of relevant experience.
• Familiarity with software development life cycle (SDLC) methodologies and project management principles.
• Proven analytical and problem-solving skills, with the ability to understand complex business scenarios and propose practical solutions.
• Excellent verbal and written communication skills, including the ability to effectively interact with stakeholders at various levels.
• Detail orientated with effective organizational and documentation skills.
• Ability to work autonomously and collaboratively within a team environment.
• Exceptional attention to detail and ability to work in a fast-paced, deadline-driven environment. Proficiency in using relevant software tools and business analysis software.