ER / IR Support Partner

Job Context

Are you a visionary leader with a passion for cultivating an exceptional organizational culture and empowering a diverse and talented workforce? If so, Servest has an exciting opportunity for you as our ER / IR Support Partner.

Minimum Requirements

• Matric
• Be in possession of a suitable HR Degree / Diploma (must have advanced knowledge of HR related legislation and HR best practices);
• Solid experience in labour dispute resolution including CCMA;
• 5 Years relevant HR generalist experience,
• Experience in a services, retail industry or labour intensive environment;
• Leadership and management experience, with particular emphasis in dealing with diverse teams;
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and HRIS systemsExcellent communication skills at all levels
• Ability to work under pressure and manage multiple cases simultaneously.Own reliable vehicle

Duties & Responsibilities

• HR Strategy:
• Support the strategic direction in the execution of the HR functions
• Reporting and data management
• Analyse employee relations trends and provide data-driven reports and recommendations for improving workplace engagement.
• Employee Relations:
• Serve as the support point of contact for employee relations matters, including workplace disputes, grievances, and disciplinary actions.
• Conduct investigations into workplace misconduct and recommend appropriate disciplinary actions.
• Industrial relations:
• Provide expert guidance on South African labor laws, including the Labour Relations Act (LRA), Basic Conditions of Employment Act (BCEA), Employment Equity Act (EEA), and other relevant regulations.
• Support line management and Employer’s Organisation to prepare documentation and evidence for arbitration and disciplinary hearings.
• Representation at CCMA/BCCCI/NBCPSS.
• Build and maintain strong relationships with trade unions, shop stewards, and employee representatives.
• Company Policies and Procedures:
• Ensuring all Company policies and procedures are adhered to; and ensuring management is up to date with changes and new policies.
• Training and Development:
• Train managers and employees on industrial relations best practices, company policies, and labour laws.