Debtors Administrator
Excellerate JHI

Who we are
We are a leading real estate services company that combines global standards with specialised local knowledge to create customisable high-performance solutions for our clients. We advise property owners and occupiers on every aspect of their property strategies and assist them in the development, buying, selling, leasing, valuing and management of their assets. Our dedication to quality and excellence sets us apart in the industry.
Why choose us
Be part of a forward-thinking culture that values entrepreneurial spirit and celebrates your best work. Collaborate with talented property professionals, leverage unparalleled resources, and enjoy opportunities for both personal and professional growth. At JHI, your contributions are encouraged and celebrated, ensuring a rewarding journey as you advance in your career.
About the role
We are seeking a skilled and experienced Debtors Administrator to manage the collection of clients’ rentals to ensure healthy cash flow and control of all debtors' accounts. Maintain good long-term customer and client manager relationships.
What you will bring
Inherent requirements for the position ( non-negotiable)
- Matric with Accountancy as a subject
- Strong technical background and skills.
- At least 2 years’ relevant experience in rent collection
- Computer literacy (MS Office)
- Experience on MDA
- SAP
- Administration Skills
What you will be doing
Credit Balances:
- Refund of deposit and interest Investigation of other credit balances and correction thereof
Reporting:
- Monthly cash flow reporting and ensuring that each tenant has a comment and follow up date with reaction.
- Internal and external Audit Report investigations and feedback.
- Quarterly and Annual Book year end reporting.
- Reporting and correction of credit balances.
- Telephonic collections and follow up.
- Statements, Utility readings and invoices where needed.
- Bank allocation and journals to correct payments.
- Reconciliations where disputes exist and send information through to tenants.
Final demand letters. - Recommendation to summons.
- Update data (addresses and contact details) and Data Integrity.
- Follow up of unpaid cheque and debit orders and letters to clients.
- Interpretation and suggestion of down payments and follow up in writing.
- Interest on arrear rental – control.
- Recommendation of summons of tenants more than 2 months outstanding.
- Follow up of all outstanding matters.
- Communication to Client Manager and tenant admin on disputes after investigating of the original lease agreement and account
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