Services Technician - Cooling

Who are we, and what do we stand for?

Schneider's Purpose is to create IMPACT by empowering all to make the most of our energy and resources, bridging progress and sustainability. At Schneider, we call it 'Life Is On. '

Our Mission: To be a trusted partner in sustainability and efficiency.

Our Renewed Purpose: Highlights our commitment to creating a lasting impact while upholding our promise to maximize the use of our energy and resources, bridging progress and sustainability for all.

We are a global industrial technology leader, bringing world-leading expertise in electrification, automation, and digitization to smart industries, resilient infrastructure, future-proof data centres, intelligent buildings, and intuitive homes. Anchored by our deep domain expertise, we provide integrated, end-to-end AI-enabled Industrial IOT solutions featuring connected products, automation, software, and services that deliver digital twins to enable profitable growth for our customers.

We are a people company with an ecosystem of 168,000 colleagues and over a million partners operating in more than 100 countries, ensuring proximity to our customers and stakeholders. We embrace diversity and inclusion in everything we do, guided by our meaningful Purpose of a sustainable future for all.

Your Mission:

Schneider’s Service Technician play an impactful role within the organization - collaborating with customers, team members and third-party partners to perform assembly, startup, diagnostic, repair and preventive maintenance on both Company and third-party manufactured equipment in a variety of dynamic environments. They are problem solvers, customer-focused & passionate about the work they do. They are the future of Schneider Electric!  Is this you?

Responsible for providing professional services for the company’s customers and technical support/training for service partners, including technical site analysis to resolve customer issues and to perform field service duties on the company’s complete range of Air Conditioning units

Your Role – Magic happens when you bring great people together! 

§  Perform start-up/commissioning, preventive maintenance and corrective/unscheduled maintenance on all company equipment.

§  Training and certification of Service Partners.

§  Participate and lead in proactive team efforts to achieve departmental and company goals

§  Perform advanced and custom audits of customer's site, working with sales to complete availability Assessments.

§  Perform consulting services at customer site and telephonically.

§  Work with customers, contractors, service partners, other members of the team, Sales Partners, Tech Support, to resolve escalated problems.

§  Document all required information for each site visit performed.

§  Manage installation projects as well as unit replacement when necessary.

§  Properly document, label, and return all defective parts utilized in the repair of company equipment to the designated disposal/repair location.

§  Educate customers on basic operation of their equipment.

§  Evaluate the technical and professional performance of Service Partners.

§  Comply with all safety policies, practices and procedures

§  Perform other duties as assigned

·       Educational Background: Mechanical / Refrigeration technical qualification.

·       3-5 years equivalent experience in a related field.

·       Prior experience within field services is required.

·       Prior experience with Precision Air Conditioner preferred.

·       Strong knowledge of mechanical / refrigeration component theory and practices.

·       Good technical knowledge of electricity.

·       Good knowledge of HVAC Controllers.

·       Must have experience handling multiple projects simultaneously.

·       Knowledge of HVAC systems, test and measurement equipment, knowledge of electrical and mechanical codes, and in-depth knowledge of mechanical and refrigeration principals is required.

·       A high level of customer service skills is required as well as the ability to perform troubleshooting

Why us?

At Schneider Electric, we're committed to creating a workplace that gives you a job and a meaningful purpose in joining our mission to use energy and efficiency to enable life, progress, and sustainability for all. Our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

We believe in empowering our team members to reach their full potential and foster a sense of ownership in their work.

We embrace inclusion as a fundamental value, ensuring every voice is heard and valued. We value differences and welcome people from all walks of life. We believe in equal opportunities for everyone, everywhere.

If you want to be part of a company where your contributions truly matter, where you are empowered to make a difference and where inclusivity is valued, we would love to hear from you.

Discover your Meaningful, Inclusive and Empowered career at Schneider Electric.